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Job Details

 

Vendor Manager (Permanent)

Location: Nottinghamshire Country: UK Rate: £55-£60K + Bonus and Benefits
 

Strategic Vendor Manager
My client, a multi-national organisation, based in Nottinghamshire are currently looking for a number of experienced Vendor/Procurement Managers to join their team. You will have gained experience within a similar role, where you will be carrying out a number of deliverables/services within technology/operations.

Key Responsibilities:-

The Strategic Vendor Manager's responsibility is to:

Ensure that the vendor delivers value for money whilst minimizing risk for the services and products allocated to the Global Capability & Operational Leads within Technology Operations
Experience with E-procurement tools, vendor scorecards, and customer surveying
Ensure that the full contract life cycle, from Tendering through Delivery/Acceptance to Termination, is fully managed.
Establish effective financial management that will;
o Ensure payments to Vendors are correct and timely
o Usage trends that impact costs are understood
o Cost efficiencies are realised
o Effective forecasting is implemented

Essential responsibilities include:-

Pre-Contract

Work with the Capability Owner, Technical leads to understand and align vendor contracts with Technology Strategy
Gather requirements and facilitate documentation of current state
Facilitates exploration of alternatives to current products/Vendors
Provide input to Business case
Provide input in the negotiated terms such as Service Levels, Governance, Credits, Billing, Reporting
Deal approvals via email for Purchase Order Creation

Post-Contract

Contract Management

Ensure an operating rhythm is established with appropriate type of service provided by the vendor to ensure service/products are delivered to expectation. For some vendors this will entail ensuring service reviews and set up and attended by the correct individuals
Be the point of escalation within Technology Operations for contractual and/or commercial disputes/Service & Support issues (this excludes day to day incident resolution/management)
Pro-actively manage contract terminations, closure, transfer and renewals. Vendor manager should demand challenge and perform due diligence prior to closures, renewal and termination of contracts, this activity should be performed in consultation with any appropriate stakeholders such as the business
Ensure changes to the contract are administered in line with change management processes and update all central repositories
Control and Governance
Develop an account plan for each vendor which will drive interaction and effective demand management.
Ensure vendor database is maintained and up-to-date
Socialize Vendor Management's programs and processes to Sourcing, Stakeholders, and Finance,
Create focused vendor relationship strategies for critical vendors and encourage diversity within our vendor base
Ensure that vendor performance is monitored, reported, tracked & reviewing performance using metrics to measure success according to the contract guidelines and account plans
Designing and implementing continuous process and quality improvements (driving efficiency and effectiveness) within the vendor management program in conjunction with Global Capability Owner, Finance, and Sourcing teams
When required and appropriate facilitate vendor audits and bench marking activities
Policy and Process
Ensure adherence to the contracting processes and Sourcing/Supplier management operating model
Where appropriate ensure vendors & their teams are compliant with SOX, Logical Systems Access processes, Service Management (Change, Incident, Problem management ) processes
Effective communication of a vendor management vision, strategy and business plan to all stakeholders (internal ) and vendors (external)
Corporate advocacy of vendor management through relationship building, results delivery and effective communication to ensure vendor management is a core strategic lever for stakeholders and Sourcing teams, with measurable results
Financial Control
Budget ownership, approve and manage spend for Technology Vendors as part of the larger team
Ensure processes are in place for the review and analysis of invoices which in turn will verify accuracy of charges and act as a checkpoint to validate charging
Coordinates activities between Finance, Business & Vendor to ensure all invoices are raised & paid in accordance with vendor agreements
Ensure payment terms are enforced, where applicable
Forecast cost for 3rd party supplier agreements together with high level understanding of spend with input from Capability Owners
Ensure appropriate stakeholders are informed of contract additions/terminations of to enable correct budget forecasting
Perform expense and cost benefit analyses related to technology products/services associated with cost savings/reduction initiatives, benchmark products/services, market and vendors, and make recommendation based upon analyses

Required Knowledge & Experience:-

Advanced Vendor Management experience.
Competency in ITIL and/or CIPS framework
Proven experience in Sourcing
Effective negotiation and strategic sourcing skills
Proven thought leadership in the areas of vendor management, governance and business processes
Experience with E-procurement tools, vendor scorecards, and customer surveying
Strong computer skills; proficiency in MS Word, Excel, PowerPoint and Outlook


Posted Date: 13 Apr 2020 Reference: JS Employment Agency: Incisive Ltd Contact: Hayley Silverstein