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Job Details


Customer Journey Specialist (Permanent)

Location: North London Country: UK Rate: £40k - £42k per annum

Company Journey Specialist

A fantastic opportunity has arisen for a Customer Journey Specialist to join a multi-award winning non-for-profit organisation based in North London. As the Customer Journey Specialist you will work within the Digital/Content team and liaise with key stakeholders within the business to help deliver a companywide project that will improve the understanding of customer journeys.

As the Customer Journey Specialist you will have previous experience developing customer journeys for various audiences and manage the strategy. The Customer Journey Specialist will need to have strong knowledge of email strategy, mainly within customer journeys surrounding campaigns and consent.

Key Skills for the Customer Journey Specialist:

  • Solid experience developing customer journeys and managing data for emails.
  • Strong understanding of the customer life cycle, channel selection and mapping.
  • Able to provide strategic direction within the customer life cycle and provide user research, prototyping and testing.
  • Excellent communication skills are vital.

Customer Journey Specialist - User Experience - Digital

This is an excellent opportunity for the Customer Journey Specialist to join a renowned organisation during a period of growth and excitement working on a leading, companywide project.

Salary: £40,000 - £42,000

Location: North London

Apply now for immediate consideration on this excellent opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy. If you'd like to find out more, please contact Alexandra Martuccio at Understanding Recruitment.

Posted Date: 24 Jun 2019 Reference: JS-BBBH6757 Employment Agency: Understanding Recruitment Contact: Alexandra Martuccio