Skip to content

This website works best using cookies which are currently disabled.Cookie policy  Allow cookies

Job Application


Please answer the following questions in order to process your application.

Email Address *
Select your working status in the UK *
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
Attach a CV * 
Optional covering letter 
Clear covering letter
 * denotes required field
Additional Information:
First Name
Last Name
Home Telephone
Salary Expectation GBP
Approximately how far are you willing to travel to work (in miles) ?

Key Privacy Information

When you apply for a job, JobServe will collect the information you provide in the application and disclose it to the advertiser of the job.

If the advertiser wishes to contact you they have agreed to use your information following data protection law.

JobServe will keep a copy of the application for 90 days.

More information about our Privacy Policy.


Job Details


OGL - Senior Engineer (Permanent)

Location: Kidderminster Country: UK Rate: £30,000 - £40,000

3rd Line Support (Permanent)


£30,000 - £40,000

I'm working with a well-established service provider based in Kidderminster, Worcestershire.

They are in search for experienced 3rd Line Support Engineers to join them due to growth within the company, find details below.

Role Details

  • Act as a point of escalation for customers technical issues.
  • Take full responsibility of customer problems when resolving them.
  • Suggest improvement where possible to locate the root cause and work forward after the technical solution.
  • Provide detailed documentation so that training can be provided to others internally.

Desired Skills & Experience

  • Windows Server 2008r2, 2012r2, 2016
  • Microsoft Exchange 2010 - Office365
  • Virtualisation - VMware, Hyper-V, Citrix
  • Cloud - Azure/AWS
  • Connectivity - DHCP/DNS/TCPIP/Vlans
  • Storage - SAN/NAS/RAID/NetApp

This is a great opportunity for 3rd Line Support Engineers to work in a fast-paced environment with exposure to Cloud Technologies with the use of virtualisation in greater depth to take that next step forward in your career.

The client is looking to move quickly, if interested apply now.

Key Words

3rd Line - Infrastructure Engineer - Managed Services - MSP - Technical Support - Cloud - Azure - AWS - VMware - Citrix - IT Services

Posted Date: 22 Oct 2019 Reference: JS-BBBH31954 Employment Agency: Concept Resourcing Contact: Luke Hemmings