My Leading FinTech client are looking for a Head of Claims Management to take responsibility for their Claims and Customer Service delivery European business, including their operations and vendor management piece. This is a newly created role due to company expansion and a brilliant opportunity to make your mark in the business! The following skills/experience is essential: Strong Claims Management experience from the Insurance industry. Strong Contact Centre experience. Outsourced vendor management experience. Understanding of fraud prevention and detection Excellent communication skills....  more ->