Service Desk Analyst Hybrid- North East England My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in a similar customer facing role. Experience working to and reporting against SLAs Working knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of customer...  more ->

Service Operations Centre Manager - Sheffield (Contract 3 months/Immediate start/Inside IR35/on site Sheffield) A rare opportunity to take the lead and drive the managed services function for one of Ireland's foremost IT. Service Delivery organisations. The Person The right person will have experience in managing complex multi-disciplined IT Managed Services and will have worked at a senior level in service delivery or account management roles in a fast paced business. We are looking for a contract Senior Manager who has experience managing managers and transformation activities in a customer...  more ->

Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails...  more ->

Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across...  more ->

Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails...  more ->

Service Desk Engineer - Azure Our client is urgently looking for an experienced Service Desk Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out technical troubleshooting and diagnostics, aiming to resolve tickets in-house. Where necessary, tickets requiring additional support will need managed escalations to third-parties. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, free...  more ->

Service Designer - Outside IR35 - Hybrid Remote & London - 3 months - £350 per day TrinIT Talent are looking for a Service Designer to come on board for a 3 month contract based in London (Hybrid). This role falls Out of Scope of IR35 and is paying £350 per day. Job Description:- Key skills:- Develop and maintain the service provider's strategy in cooperation with business and IT senior management. Manage the Service Portfolio, ensuring it aligns with the strategic objectives and represents a broad spectrum of customer needs. Communicate the service strategy effectively across the...  more ->

Service Desk Analyst/Helpdesk Analyst, £160 per day outside IR35 3 month rolling contract, Derby Bench IT require an experienced Service Desk Analyst/Helpdesk Analyst to join a large organisation starting ASAP working onsite full time in Derby. The successful candidate should have the skills and experience included below: Proven experience working as a Service Desk Analyst/Helpdesk Analyst Excellent customer service skills to assist users in resolving their queries Strong experience with Microsoft OS and application stacks Windows 10 Office 365 suite Active Directory Experience using...  more ->

Service Designer - ITSM London - Hybrid 2 days per week onsite 6 months £450 - £550 - inside IR35 My client is currently seeking a hands on ITSM Service Designer to join them on a new implementation of an Enterprise Service Management platform. You will play a key role in the success of the redesign to current services and the design of new services, journeys and support of workflow and processes. To be successful in this role you will have a strong background within IT Service Mnagaent (ITSM) and in-depth understanding of service management tooling used to deliver services. This role is...  more ->

Service Designer 6 months Inside IR35 Hybrid (1-2 days a week) Our client in the Further Education Sector is currently looking to recruit a Service Designer to join them on a 6-month contract. Our client is undertaking a strategic programme to implement an Enterprise Service Management platform. This is a critical enabler for several institution-wide strategic initiatives. Key to the success of this is re-design of current - and design of new - services, journeys, and supporting workflows and processes. Key responsibilities Service architecture and design of both IT and business services,...  more ->

SERVICE ARCHITECT Length : 3 months Location : Hybrid 2 days a week in London IR35 status: Outside This role reports to the Head of Service Excellence Workstream and is part of the Global Support Division. We are seeking an experienced IT Service Architect with a strong background in enterprise service management design to join our team. The ideal candidate will have a deep understanding of IT service management principles and practices, as well as extensive experience in designing and implementing service-oriented architectures within large organisations. The Service Architect requires the...  more ->

Service Desk Analyst Permanent Role Pay: £28,000 Location: Worle, Weston Super Mare A leading global client is seeking a Service Desk Analyst for a permanent position. You'll tackle 1st and 2nd line support issues while also managing troubleshooting tasks The Following requirements for this role are: Good understanding of Microsoft Azure ITIL Diagnosing and resolving issues at the first point of contact where possible. Permanent Role Pay: £28,000 If you are a Service Desk Analyst looking for a Permanent role then I want to hear from you. Please send your CV to (see below) or apply directly to...  more ->

Service Operations Analyst Hybrid - Remote with 2 days onsite per week in Sheffield Permanent £40,000 - £45,000 We are actively looking to secure a Service Operations Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple...  more ->

Service Manager - Wealth Management - London, Newcastle or Edinburgh (hybrid working) My client, a leading Wealth Management firm, is looking for a Service Manager to join them on a Permanent basis. The successful candidate will work on all aspects of service management in their Custody and Settlements function. Role responsibilities and requirements: Established experience of working as a Service Manager in either the Investment, Asset or Wealth Management sectors. Proven experience of working with difficult and complex third party vendor/suppliers. Previous experience of independently...  more ->

Service Designer - Higher Education - Service Management-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise Service Management platform. The Service Designer will be tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service...  more ->

Service Desk Engineer York 23-25k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last few years. To meet expectations, they now have an immediate and exciting opening for a Service Desk Engineer to be based near York. Service Desk Engineer rewards: Competitive starting salary of 23-25k per annum Regular monthly gatherings Access to cutting-edge technology Opportunities for career advancement 3 weeks WFH...  more ->

IT Service Desk Analyst - 3 month contract - Edinburgh Hybrid working - Immediate start available My client is a leading Charity in Edinburgh who are seeking a proactive and customer-focused individual to join their busy Service Desk Team. You will play a crucial role in providing ongoing support for laptops/mobile devices for users across multiple sites in Scotland. Key Responsibilities: Provide first and second-line support to users, troubleshooting technical issues related to Microsoft desktop, server, and M365 solutions. Respond promptly to IT support requests, ensuring efficient...  more ->

REQUIRED: SERVICE MANAGER - SC OR DV CLEARED LOCATION: FT ONSITE IN EITHER LEICESTER OR HURSLEY DURATION: 12 MONTH INITIAL CONTRACT IR35 STATUS: INSIDE ITIL Expert (V3) or ITIL Managing Professional (V4) Qualified Service Manager required.. 5+ Years working within an IT Service Management environment. Ability to analyse problems and issues and develop practical solutions. Knowledge of SLAs/OLAs/Contracts and their relationships. Track record of achieving performance & delivery targets. Ability to develop solutions with focus on customer needs. Working use of Microsoft Productivity Tools -...  more ->

Job Details - Contract(Service Desk analyst, Wiltshire, 200p/d Outside IR35 onsite working) Service Desk Analyst, Help Desk Engineer, First Line Support, MS Office, Windows 10 is required by our services client based near Salisbury, Wiltshire. 180 - 200 per day Outside IR35 Commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. 5 days on site then moving to hybrid working. Due to remote location own transport is essential and candidates must be local to site. Outside of scope of IR35 Working in an SC Security Cleared environment....  more ->

We are looking for a Field Service Manager to join our well-established Brackley Branch. Stannah is a proud leader of the global lift market. We are focused on the future; keeping our products at the cutting edge of safety and innovation. Evolving to meet the ever-changing demands the world presents. Were a big business but we never forget that vital to our success are the amazing people who work for us. We offer our employees an attractive benefits package and the opportunity to develop their careers. As a part of the management team within the branch, you will play a pivotal role in driving...  more ->