We are seeking a skilled and experienced ITSM Specialist to lead the consolidation of two IT Service Management (ITSM) platform instances into a single, unified solution. The ideal candidate will have hands-on experience with Freshservice or similar tools (eg, ServiceNow, Jira Service Management) and a strong background in ITIL practices, data migration, system configuration, and stakeholder engagement. - 6-Month Contract - £400 - £500 p/d Key Responsibilities: ITSM Platform Consolidation: Lead the integration and merger of two separate ITSM instances into a single operational environment,...  more ->