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Worcester, Worcestershire, UK
£20k - £23k per annum
Permanent
Customer Services, Logistics
Inspire People

Customer Services Account Coordinator - Supply Chain. £20,000 - £23,000 DOE -Leading Business - Worcester/South Birmingham Working within a fast-paced customer service supply chain team you will manage a dedicated portfolio of Business to Business customers. You will be accountable for providing first class support and operate as a key link between customers and internal divisions. You will be accountable for ensuring that product availability for store delivery. A varied and high-pressure role, you will manage orders from start to finish. This will include price checks for initial enquiries,...  more ->

23/10/2020 17:27:01
ASAP
JS-2559
Home Based, Flexible, UK
£65-95k + Bens
Permanent
IT, Customer Services
Integral-Talent

Customer Services Director - Technology Services - Home Based - UK flexible - £65-95k + Bens A brand new role has arisen with an innovative growing technology company who are looking for someone to take ownership of their operations and processes from the initial customer order through to implementation and subsequent support. This is very much a hands-on role initially which will evolve to shaping the future strategy and direction. Overseeing service desk, support engineering, third party integrators and supporting sales operations. Role offers a fantastic opportunity to have a major...  more ->

24/10/2020 08:06:01
ASAP
JSCUSSERVDIR
Remote/London, UK
£450/Day
Contract/Permanent
IT, Customer Services
Franklin Fitch

ServiceNow Developer - Customer Service Management (CSM) - 3 months My client are looking to hire an experienced ServiceNow Consultant to deliver a CSM implementation. Rate: £450/day Location: Remote/London (depending on restrictions) Duration: 3 months (extensions or permanent options available) IR35: Outside Skills Required: - ServiceNow CSM expertise - Full implementation of ServiceNow CSM from start to finish - Scripting Experience (Javascript etc.) - Custom app design - JIRA - ITSM For immediate consideration, please apply online and get in touch with Simon Nicholls at Franklin Fitch. more ->

22/10/2020 08:09:16
ASAP
JSSN228
London, UK
£65k - £75k base
Permanent
IT
Cornwallis Elt Ltd

Head of Customer Support - End User - Service Desk - London - Flexible working - £75,000 per annum + Benefits A Lloyd's Market insurer are looking for a Head of Customer Support to join at an exciting time of digitalisation for the company. You would be accountable for all aspects of the direct end-user engagement through both Service Desk and End User Services teams. This would include direct management of both teams, dealing with day-to-day operational issues and escalations, with the goal to deliver lean cost model whilst taking full advantage of new engagement opportunities, working...  more ->

26/10/2020 13:36:00
ASAP
JSBHJOB6067_16469
Worthing, West Sussex, UK
£550 - £675 per Day
Contract
IT
Networkers

Solutions Architect - customer services is required for a 6 month contract (potential to extend) based in West Sussex. (Remote working initially) Working for a leading Utilities organisation, you will be involved in a large Change Programme within the clients Customer Services function. Key responsibilities:.Designing the application solution delivery.Liaising with 3rd party product providers to understand future enhancements, product roadmaps, new developments and communicate as required to business..Good customer services function experience including: Billing/debt management/data...  more ->

23/10/2020 16:03:55
ASAP
JS-EMP457052
Worthing, West Sussex, UK
£9.09 - £12.72 per hour
Contract
IT, Customer Services
Networkers

NHS Data Technician/Customer Services Agent required for a 6 month contract (possibility of becoming long term or permanent) based in Worthing, West Sussex. Working for a well-established NHS organisation you will input all referrals onto the NHS e-Referral system, undertake informed choice conversations with patients, book appointments on behalf of patients, and monitor referral activity. Day to day responsibilities:. Input all urgent and routine GP referrals onto the e-Referral system for onward referral (or via email where the service is not published on the e-Referral system). Provide a...  more ->

23/10/2020 15:19:45
ASAP
JS-EMP458384
Nottingham, UK
Competitive Rates
Contract
IT
Lucid Support Services Ltd

Service Desk Analyst - SC Cleared - Nottingham An urgent requirement has arisen for an SC Cleared Service Desk Analyst, with strong Microsoft support skills, to join our customer based in Nottingham on an initial 3 contract month engagement. The successful candidate will be responsible for: 1st/2nd line remote application support Provide technical user support for: MS Teams, O365, Exchange and Windows 10 Monitor support queues and support all issues and questions, providing answers, advice and support in a professional and timely manor Administration of internal & external Active Directory...  more ->

23/10/2020 12:27:11
Immediately
JS8542
Worcestershire, UK
£50k - £60k per annum
Permanent
IT
Randstad Technologies

Service Delivery Architect required for a public sector client based in the West Midlands. You'll be responsible for the design of digital service delivery to ensure services meet the needs of client customer base. Responsibilities; To be responsible for the development and documentation of the Digital Services Service Strategy and associated roadmaps. To undertake the role of service design authority for all IT change. Creation of Service Architectures that maximise the efficiency of all support scenarios whilst minimising the costs for Service Delivery. To ensure that the ICT service...  more ->

26/10/2020 15:04:54
ASAP
JS-238328687
London, UK
Up to £41870 per annum
Contract/Permanent
IT
Harvey Nash IT Recruitment UK

Customer Success Analyst - Central London, 12 months fixed term contract, up to £41,8k per annum plus benefits. My Client, world's best known leader in technology sector famous for its search engine along with other fantastic products , is looking for a Customer Success Analyst ! Top Daily Responsibilities:. Proactively monitors product platform performance and activity levels and takes action on anomalies. Assists consumers, clinicians, and partner representatives with order management, setup, deployment, and technical issues or questions through email, chat, SMS, social media, and phone...  more ->

26/10/2020 16:30:12
ASAP
JS-377228/001
London, UK
£40k to £50k
Permanent
IT
Kite Human Capital Ltd

Service Desk Analyst - Capital Markets - ITIL - London Service Desk Analyst required in the City of London office of a global Capital Markets business. This role presents an excellent progression opportunity and is offered on a permanent basis with a salary range of between £40,000 and £50,000 (plus bonus & benefits). This is a client facing role, interacting with both capital market customers and also vendors/service partners, so as such this person must have personality and professional communications both written and spoken. You will need to be calm under pressure as some stakeholders...  more ->

20/10/2020 16:37:02
ASAP - Urgent hire
JSKHC5738JG
Uckfield, UK
£18k - £25k per annum + Benefits
Permanent
IT
ARC IT Recruitment

Service Desk Technician Uckfield Salary between £18k - £25k Dependent on experience We have a requirement for a Service Desk Technician to join an industry leading organisation based out of their office in Uckfield. This Service Desk Technician role will see you link up with the existing IT Support function to provide first rate 1st and 2nd line support to customers around the UK. The support work will primarily be phone based however on the rare occassion you will be required to travel to client sites. Skills/Experience Required - Previous commercial experience within a similar role eg...  more ->

23/10/2020 14:58:48
JS-EM7486
Remote , UK
£26p/h
Contract
IT
ARM (Advanced Resource Managers)

Service Analyst 6 months £26p/h - INSIDE IR35 Remote Description: The Service Practitioner role will be responsible for incident and problem management activities, ensuring that incidents and problems are progressed, registered and categorised, as well as the timely provision of information to enable incident and problem resolution and prompt allocation as appropriate. The Service Practitioner role will also work with suppliers and internal teams where further engagement is required in order to progress an incident or problem to timely resolution. This role will provide customer support to...  more ->

26/10/2020 14:58:38
ASAP
JS105999
Flintshire, UK
Permanent
IT
Roc Search Limited

Service Desk Analyst - MSP/Managed-Service - Deeside Service Desk Analyst - Windows/Support Roc Search are currently recruiting for a Service Desk Analyst to join a highly successful Service Desk team working for a leading Managed-Service Provider. You would be providing 1st line support for the external users. The support provided will be reactive, based on the tickets that come in, and then subsequently proactive in order to try and minimise repeat issues with the same root cause. It will be predominantly remote/troubleshooting support, you would do your best to resolve any tickets that...  more ->

21/10/2020 14:11:46
ASAP
JS-171711/001
Dorset, UK
to £55k + bonus + benefits
Permanent
IT
Langland Consultants Ltd

Service Delivery Manager ( Dorset/Home) Service Delivery Manager, Infrastructure, ITIL, Consultancy, MSP, Change Management, Problem Management, Networking Service Delivery Manager - About the role: Are you an experienced customer-facing Service Delivery Manager with a background working around Managed Services, Infrastructure, Networking, IT Solutions projects, Cloud Technology, thinking of looking for a new challenge? Are you commercially aware and have previously worked for an IT Service Provider, Consultancy or MSP? If so read on The Service Delivery Manager will work closely with the...  more ->

23/10/2020 11:03:41
ASAP
JS/SDM/CO
York, North Yorkshire, UK
Up to £411 Per Day
Contract
IT
Lorien

Service Design Architect York 3 month contract - view to extend for a further 3 months £411. 75 per day My client is in search for a Service Design Architect to join them on a busy 3 month assignment with view to extend for another 3 thereafter. This will be to Execute and own the Service Design Activity for a large scale Project Duties and Responsibilities Maintain and Improve the clients Service design process in line with industry experience and gained on prior knowledge. An expert in their field who will be responsible for, but not limited to: Draft contractual service agreements, and...  more ->

26/10/2020 11:11:25
ASAP
JS-50210238
Cheltenham, Gloucestershire, UK
Contract
IT
Hays Specialist Recruitment

Service Desk Analyst - Contract Your new company Hays are recruiting for an experienced Service Desk Analyst to take on this contract role with an expanding and market leading company based in Cheltenham. Your new role. Provide first line support to service users for all IT Services and applications by phone, E-mail and other modes.. Assess and allocate incoming incidents and service requests using the IT Service Management tool.. Collaborate with technical teams in order to increase service knowledge, improve processes and offer a seamless support service.. Collaborate with operational third...  more ->

23/10/2020 11:13:52
November
JS-3878173
Huddersfield, UK
Up to £18k per annum
Permanent
IT
Sanderson Recruitment Plc

Service Desk Analyst - 1st line, Active Directory, ITIL A 1st line service desk analyst is required to join a well-established business in Huddersfield. My client specialise in business support services and are looking for someone with experience delivering high quality IT support in a professional capacity. Key Responsibilities:- Respond to support requests within agreed SLA's Maintains accurate record of user requests, contact details, activities and outcomes Owns support requests through their life cycle, communicating updates to internal and external customers as needed Document...  more ->

22/10/2020 09:34:49
ASAP
JS-SM106889SDA
Livingston, UK
up to £110/Day (Umbrella)
Contract
IT
Henderson Scott

Exclusive opportunity - IT Service Desk - Desktop Support - Helpdesk - 3-6 moth contract - Livingston Do you have a passion for IT and troubleshooting? Do you strive to give excellent customer service in a demanding environment? I have a number of exclusive job opportunities for experienced IT Support Analysts in Livingston as part of a large Service Desk team. You will be responsible for providing 1st & 2nd line IT Support of large, complex systems, Servers and networks. The Service Desk team team support amongst others Windows 7/8/10 & Apple Mac desktops/mobile devices, Windows and Android...  more ->

23/10/2020 15:58:41
ASAP
JSHS/17145/IL
England, UK
Excellent rate
Contract
IT
Gazelle Global Consulting

I am currently recruiting Service Desk Agents (German-speaking) to work on an initial 3 months contract, with options to extend thereafter, based on performance. This is a 100% remote position, however, you must be currently located in Poland. Here is the day to day tasks for the Service Desk Agent (German speaking): Establishing and maintaining an excellent customer relationship, Performing administrative tasks, performing documentation. Partner Support, IT assistance, Telephone and e-mail contact with the company's international customers, Solving IT problems Requirements for the Service...  more ->

27/10/2020 06:16:15
ASAP
JS -CR/060157
Hampton, Peterborough, UK
Up to £14 per hour
Contract
IT
Global Technology Solutions Ltd

Out of Hours Service Desk Analyst - 1st line Support Looking for experienced Call Centre/Service Desk Analysts to work in a busy inbound IT contact centre in Hampton, Peterborough. These roles are remote to begin with due to Covid restrictions, however in time they will be on site in Hampton. You will ideally have a minimum of 1 years experience working on a ticketed IT service desk in a level 1 role. Shifts - 10.5 paid hrs 20:00 to 08:00. 4 nights on and 4 nights off. Contracts min 6 months. Ideal Technology/experience: Ivanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA,...  more ->

23/10/2020 09:02:47
JS-4152B
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