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Bracknell, UK
Up to £10.19 per hour
Contract/Permanent
IT, Customer Services, Military
Project People - Fujitsu

Customer Service Agent - Fujitsu - Temp to Perm customer advisor - customer service - call centre - call centre agent - customer support - troubleshooting - helpline - help desk - support team - product support - customer care - customer service representative - customer service agent - inbound customer service representative - 1st line support - 1st line service - Fujitsu - MOD - First line support - problem solving Bracknell £10.19 p. h./£21K p.a. Fujitsu's Service Desk supports around 250,000 Ministry of Defence users globally 24 x 7, for fault reporting and providing end-to-end...  more ->

20/01/2020 13:09:06
JS-FJS-C-NP - CS5
Lichfield, UK
£18k - £21k per annum
Permanent
IT, Customer Services
Spring Technology

Customer Service Analyst Spring Technology is currently working in partnership with a market leading software solutions provider in Lichfield to recruit a Customer Service Analyst to join a growing support department providing high quality customer support. The role comes with a highly competitive salary and benefits package! The Role As a Customer Service Analyst you will provide 1st line technical support to customers maintaining high standards of customer service via email, telephone and live chat. The Responsibilities.Record detailed and accurate notes within the internal...  more ->

23/01/2020 09:41:42
JS-420258-A
Northampton, Northamptonshire, UK
£11.17 per hour
Contract/Permanent
Customer Services
Lorien

Customer Service Agent Lorien are currently recruiting for a Customer Service Advisor with experience of dealing with inbound calls to join a nationwide IT Service Provider based in Northampton on a rolling contract basis paying £11.17 per hour with a view of turning perm The desks operate between 08.00 - 18.00 with a 7.5 hour day being worked between Mon - Friday We are looking for candidates with previous Customer Service experience ideally within a call/contact centre and are used to dealing with high volumes of incoming calls and feel comfortable using Microsoft Office. As a Customer...  more ->

21/01/2020 09:36:38
JS-50205933
Manchester, UK
£25k - £29k per annum + 25 days+BH Annual leave
Permanent
Customer Services, HR, Education
Claremont Consulting Ltd

Customer Service Business Trainer Manchester (travel between City Centre + Training centre in Salford Quays) Monday-Friday, 37.5 hours, core business hours (slight flexibility on hours ideal) Summary of Role: Working within our Customer Service Centre (CSC), to support the on boarding, training and of our new Customer Service Advisers.This person will act as a link between operations, leadership teams and central learning support. They will engage in gap analysis and also be responsible for the communication of new materials coming from the wider business. Key tasks will include:.Telephone...  more ->

24/01/2020 15:05:12
ASAP
JS-TLCSBT
Camberley, Surrey, UK
Competitive Day Rates
Contract
IT
Roc Search Limited

Custmer Service/Help Desk 1st line Support Engineer required for a rolling contract for a key client in Camberley. You will be an IT enthusiast with either 1st line experience or a strong personal knowledge with a customer service background. Requirements; Logging Calls Assigning Calls Escalating overly technical requests Resetting passwords Handling walk-ins Apply now for immediate consideration by send your CV to (see below), or apply through this advert. Linked in: Joe Seabright As a professional company we gladly welcome applications from persons of any age and background and do not...  more ->

22/01/2020 16:45:52
ASAP
JS-JYS - 250798
London, UK
£325-£375 Per Day
Contract
IT, Customer Services
IQ Public Sector

Customer Services Business Analyst Initial 3 months Up to £375/day Outside IR35 East London Our Client is looking for an experienced Business Analyst to lead on requirements gathering and process re-engineering for a case management project. Note: Prior Work history within the Public Sector, specifically local government, is essential in order to be considered for this position. Essential Experience: Broad understanding of customer service processes, particularly complaints management Demonstrable skills in facilitating workshops, gathering, documenting and translating requirements into...  more ->

21/01/2020 12:42:29
JS2000322891
Sunderland, UK
£9.26p/h
Contract
Finance, Customer Services
Resource Solutions - TSB

Role: Telephone Consultant (Fraud Operations) Temporary Contract: 6 months Start date: 23rd March 2020 Shift: Full Time Pay rate: £9.26ph with the usual 10% uplifted rate for Sunday working. At TSB we're clear about what matters. Delivering for our customers, keeping things simple and building operational excellence. Bringing our exciting new technology to life in 2020 will help us do all this and more, so we can provide the type of products and services we know our customers need and want. We're always looking for better. And there's never been a more exciting time to join our team. In this...  more ->

23/01/2020 13:05:28
23 March 2020
JS-1164160
Swansea, Wales, UK
£9.26 p/h
Contract
Finance, Customer Services
Resource Solutions - TSB

Role: Telephone Consultant (Fraud Operations) Temporary Contract: 6 months Start date: 23rd March 2020 Shift: Full Time Pay rate: £9.26ph with the usual 10% uplifted rate for Sunday working. Location: Swansea SA7 9DH At TSB we're clear about what matters. Delivering for our customers, keeping things simple and building operational excellence. Bringing our exciting new technology to life in 2020 will help us do all this and more, so we can provide the type of products and services we know our customers need and want. We're always looking for better. And there's never been a more exciting time...  more ->

23/01/2020 13:11:34
23 March 2020
JS-1164156
Bracknell, Berkshire, UK
Up to £21195 per annum
Contract/Permanent
IT, Military
Project People - Fujitsu

1st Line Service Desk Agent (Customer Service) - Fujitsu - Temp to Perm customer advisor - customer service - call centre - call centre agent - customer support - troubleshooting - helpline - help desk - support team - product support - customer care - customer service representative - customer service agent - inbound customer service representative - 1st line support - 1st line service - Fujitsu - MOD - First line support - problem solving Bracknell Up to £21195 per annum Fujitsu's Service Desk supports around 250,000 Ministry of Defence users globally 24 x 7, for fault reporting and...  more ->

20/01/2020 13:10:43
JS-FJS-C-NP-SDESK
Bracknell, Berkshire, UK
Up to £10.19 per hour
Contract/Permanent
IT, Customer Services, Military
Project People - Fujitsu

First Line Support/Customer Service Agent - Fujitsu - Temp to Perm customer advisor - customer service - call centre - call centre agent - customer support - troubleshooting - helpline - help desk - support team - product support - customer care - customer service representative - customer service agent - inbound customer service representative - 1st line support - 1st line service - Fujitsu - MOD - First line support - problem solving Bracknell £10.19 p. h./£21K p.a. Fujitsu's Service Desk supports around 250,000 Ministry of Defence users globally 24 x 7, for fault reporting and providing...  more ->

20/01/2020 13:07:29
JS-FJS-C-NP-FLSE
Bracknell, Berkshire, UK
Up to £11.72 per hour
Contract/Permanent
IT, Military
Project People - Fujitsu

First Line Support Desk Agents/Customer Service Agent - Fujitsu - Temp to Perm Bracknell - Night shifts (full time) - £11.72 per hour customer advisor - customer service - call centre - call centre agent - customer support - troubleshooting - helpline - help desk - support team - product support - customer care - customer service representative - customer service agent - inbound customer service representative - 1st line support - 1st line service Fujitsu's Service Desk supports around 250,000 Ministry of Defence users globally 24 x 7, for fault reporting and providing end-to-end operational...  more ->

22/01/2020 09:58:28
ASAP
JS-FJS-C-NP-FLSA
Fareham, Hampshire, UK
Up to £10.19 per hour + flexible working hours
Contract
Customer Services
Concept Resourcing

My client in Fareham, Hampshire are responsible for collecting and publishing statistics related to the economy, populations and society at national and local levels. The data Telephone Interviewers collect will be invaluable to many people across the UK. This contract is for 6 months initially, with a view to extending for 11 months. The Telephone Operation is a modern Smartworking environment set up to deliver data collection activity. This is a large scale operation with Telephone Interviewers working a variety of shift patterns. Role responsibilities include: Answer queries from members...  more ->

23/01/2020 01:07:18
JS-BBBH31863
Plymouth, Devon, UK
Contract
IT
Roc Search Limited

Service Desk Analyst - Plymouth - 6 month Contract (1st Line Support, Service Desk Analyst, Helpdesk, Customer Service, Admin, Coventry) Roc Search are currently recruiting for an experienced Service Desk Analyst for an initial 6 month contract. You will be required to respond and solve where possible 1st line customer (face-to-face, email, social media, telephone, and self-service) requests for service, help assistance or advice. Be able to utilize technical experience and customer service skill to assist end users, resolving requests remotely and escalate as needed. The role requires to...  more ->

23/01/2020 14:14:33
JS-260090/001
Rickmansworth, Hertfordshire, UK
£13-£15/hour
Contract
IT
Lorien

Service Support Analyst for Service Desk - 3 months initially - Rickmansworth. Supporting Helpdesk - Customer service experience necessary Service desk environment experience Good communication skills Taking 30-40 calls a day MS Office knowledge advantage Has worked with prioritising calls Skills & Abilities: Good technical knowledge. Customer Focuses, genuinely wanting to deliver a first-class service Ability to interact with customers at all levels Maintain a professional helpful attitude with all users General Knowledge of IT based applications. Windows 7/10/XP, MS Office, Outlook, VPN...  more ->

21/01/2020 16:43:29
ASAP
JS-50205023
Rickmansworth, Hertfordshire, UK
Contract
IT
Lorien

Service Desk Analyst Rickmansworth Initial 3 month contract Skills & Abilities: Good technical knowledge. Customer Focuses, genuinely wanting to deliver a first-class service Ability to interact with customers at all levels Maintain a professional helpful attitude with all users General Knowledge of IT based applications. Windows XP, MS Office, Outlook, VPN Client Software, Internet Explore etc. Basic Networking troubleshooting Experience Call logging systems ie Marval, HP Openview Exemplary Telephone skills, Ability to interact with customers at all levels, maintain a professional helpful...  more ->

24/01/2020 10:17:58
ASAP
JS-50204144
Brighton, East Sussex, UK
£25k - £35k per annum
Permanent
IT
ARC IT Recruitment

Customer Success Manager Brighton, East Sussex £25,000-£35,000 DOE Do you enjoy offering first class customer service? Have you applied these disciplines in a technical environment? Then this is the role for you! This Customer Success Manager role needs those who are incredibly strong in communication who proves confident building client relationships. You will engage with non-technical stakeholders so it's important to have confident relaying technical solutions and applying these principals in a technical environment. Experience in a SaaS environment would be a big plus for this role....  more ->

24/01/2020 16:59:45
JS-IM7061
Liverpool, UK
£650pd inside IR35
Contract
IT
People Source Consulting Ltd

Service Delivery Manager Liverpool | £650pd inside IR35 | 10 Months The resource will be responsible for two main workstreams, Metis (Finance) and Digital customer payments. Deliverables for the engagement:.Support the current Finance and Procurement ERP system, Metis (Oracle Fusion) ensuring any live service incidents are resolved within acceptable timeframes for the business..Lead on the optimisation of the Finance and P2P and reporting modules in Metis, including managing the release of the Oracle quarterly updates..Support the HCM implementation of Metis, which may include but not limited...  more ->

24/01/2020 15:34:36
JS-KG - SDM LV
London, UK
£45k
Permanent
IT, Finance
Hanson Lee Ltd

Service Desk Team Leader - London Market Insurance - Permanent, up to £45,000 The IT Service Desk Team Lead will manage the day-to-day operations of the Service Desk ensuing that customer requirements are met; including prioritisation, escalation, communication and resolution of incidents and requests. They will also be responsible for responding to, documenting and resolving service tickets in a timely manner as well as carrying out routine proactive checks on the queue. As we deliver various improvements to our ITSM capability over the coming months, this individual will be expected to...  more ->

20/01/2020 09:34:46
JSHLEESEDETL
Jersey
£26k - £30k per annum
Permanent
IT
The ECS Group Limited

Service Desk Analyst - £26K - £30K - Based in Jersey My client a global IT services provider are recruiting for a Service Desk Analyst. This is a great opportunity to work for a well established company. Responsibilities;.Responsible for providing 1st line support/customer service and monitoring of the data centre, tape library and IT systems..Working in a busy environment you must be able to follow processes and work pro-actively..Update database and fault logging system..Escalate problems and issues to the appropriate team..Any experience in IT is advantageous, but quick leaner is...  more ->

20/01/2020 13:14:19
ASAP
JS-BBBH7208
Chesterfield, UK
Up to £11.00 per hour
Contract
IT
Hays DT - Midlands

Service Desk, helpdesk, 1st line support The role The client is looking for Service Desk Analysts for an initial 3 Month contract in Chesterfield What you'll need to succeed You will be working in a fast-paced service desk environment for a large organisation in the Chesterfield. Handling large volume of calls and being the first point of contact for users. Keeping to SLAs and targets. The skills required to be successfully shortlisted: Customer Service background/Experience - Essential. IT service desk experience - Essential. Understanding of software/networks - Desirable Supporting windows...  more ->

24/01/2020 17:19:13
JS-3761152
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