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Customer Service Representative - NHSBT Inbound On Site, Bangor, Northern Ireland role handling inbound calls from the UK general public, you will be working as part of a highly engaged and compassionate team that represents and supports the NHS Blood and Transplant Service Job Overview Start Date: 13th May 2024 Shifts: Full time 40 hours per week, full flexibility required Monday to Sunday 7am - 11pm Salary: £ 23,795 per annum Location: On site - Teleperformance UK Bangor, Northern Ireland site Training Duration: 11 days Monday to Friday 9am to 5:30pm, full attendance required Contract:... more ->
Customer Issue Resolution Representative Contract (Inside IR35, Umbrella Company) Salary - £18.12 per hour 40 hours per week Your responsibilities in the role Responsible for managing all Customer Issue Resolution processes in the respective region. Alignment to North Europe & Global CIR process. Driving resolution of disputes and complaints, including credit & collection tasks. Interacting with customers and other functions in the region and COE as appropriate. To develop and maintain strong working partnerships with all stakeholders within BSO, the business, GSC, CoE and Supply Chain.... more ->
Customer Service Handler TEMP Leicester Start ASAP Job Specifications: The Customer Service Advisor will support and provide a comprehensive and effective customer-focused helpdesk service within the Estates and Facilities directorate. The post holder will report to the Customer Services Supervisor (E&F) and will be responsible for ensuring all calls are answered in a prompt, polite and efficient manner and on occasions will be expected to deputise for the Customer Services Supervisor. A positive experience for all Helpdesk contacts - Making Every Contact Count (MECC). A professional and... more ->
Customer Service Executive/Sales Administrator Job Richmond, £30,000 plus bonus and hybrid working Your new company A genuinely brilliant opportunity is available to work as a Customer Service Executive/Sales Administrator for a business that manufacturers popular and recognisable products. This position is within a fun, lively team and includes fantastic benefits and hybrid working (with an early finish every Friday at 1pm!). Your new role Your new role will involve producing and maintaining records on customer specifications for deliveries for allocated customers, ensuring to monitor all... more ->
Customer Retention Manager, £40,000 plus bonus, immediate start Your new company This well-known and established organisation is seeking a retention manager to join their exciting team to help grow the business and help with their customer experience. Your new role You will be responsible for managing a small team of approx. 7 people within customer retentions. You will be providing training and coaching for them to help improve their skill set including soft skills. You will also be responsible for managing the reporting of the team and using software such as Excel and Salesforce. This will... more ->
Customer Service Co-ordinators needed Your new company The company is a dynamic and innovative organisation at the forefront of cutting-edge technology. Your new role Customer Service Co-ordinator The Customer Service Co-ordinator will manage a full portfolio of accounts as allocated. They will ensure adherence to departmental procedures. Maintaining and achieving department targets and KPIs through effective account management will be a key responsibility. Effective Communication: Providing concise and timely information to both customers and internal team members. Collaborating closely with... more ->
Customer Service Advisor, fixed term contract, Isleworth, full time Your new company A retail company based in Isleworth is looking for a Customer Service Advisor to join their team. This is an exciting position if you are looking to get into or continue your experience within customer service positions. Your new role Working within the customer service team, you will be responsible for the following - Handling inbound telephone calls and emails and sometimes letter Responding to and resolving customer enquiries and complaints Working towards and achieving agreed KPI targets Provide an... more ->
Customer Success Manager Remote (Scotland) How would you like to work for one of Scotland's leading SaaS companies? We are looking for an experienced Customer Success Manager with a flair for the technical side of things, and a passion for fostering long-standing client relationships. You'll be joining a remote first working environment with some great benefits including: 9 - day fortnight Enhanced maternity & paternity leave Enhanced sick leave 35 days holiday Joining their Customer Success team, your remit will extend from developing deep knowledge of the product to guiding clients through... more ->