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Peterborough, UK
£21.5k - £24k per annum
Permanent
Customer Services
Harvey Nash IT Recruitment UK

Customer Service Agent is required for one of the leading worldwide brands based in Peterborough, Cambridgeshire - commutable from London, Nottingham, Corby, Leicester, Bedford, Cambridge, Boston and Northampton. We are looking for German speaking Customer Service Agents to join an existing team at a time of strategic and business critical growth. You will be responsible for providing support to business users of IT software and hardware classifying and resolving Incidents and Service Requests and taking immediate action to restored failed service in a timely manner. Previous IT experience is...  more ->

13/06/2019 10:34:04
JS-25263/001
Tiptree, Essex, United Kingdom, UK
£6.15 - £8.21 per hour
Contract
Office and Admin, Customer Services
JobServe Limited

We are currently looking for a temporary member of staff to work in our busy Quality Control Department. We are looking for an enthusiastic individual with the following skills: Proficient English Computer literacy, especially Microsoft Word Accuracy Swiftness Ideal candidates will be able to work 24 - 40 hours per week. Salary: £6.15 - £8.21 per hour more ->

13/06/2019 11:40:15
JS/QCTEMP
Maidenhead, UK
Competitive Rates
Contract
Customer Services
Project People

Project People are looking for a Customer Advisor to join a dedicated team working for a market leading organisation at the forefront of technology. Your responsibilities as a Customer Advisor will include; Managing customer interactions via web chat and email Resolving customer queries Driving continuous improvement Ensuring communications with customers are consistent and recognisable and reflect the values of the business The ideal Customer Service Advisor will; Be a team player Provide solutions in a simple and straightforward way Have a positive, can do attitude and will enjoy working at...  more ->

13/06/2019 09:16:43
ASAP
JS-TI CA WC
Maidenhead, UK
competitive hourly rate
Contract/Permanent
IT, Customer Services
Project People

Customer Service Advisor 3 month rolling contract - could go permanent Maidenhead and some remote working This leading telecoms company are seeking a Customer Service Advisor to join their busy Customer Support Team. You will manage customer interactions via web chat and email, with a clear focus to resolve customer queries and issues and use these inputs to drive continuous improvement to make sure our customers can more effectively self-serve. You will help to develop the Brand by ensuring that all our communications with customers are consistent and recognisable and reflect the values we...  more ->

14/06/2019 16:27:13
ASAP
JS-KK_WEB
London, UK
c£Excellent + bonus and benefits
Permanent
IT, Customer Services, Consulting
Scene One Ltd

Bilingual Applications Consultant - (Contact Centre Solutions) - London - c£Excellent package available The Bilingual Applications Consultant will be required to: Deliver training and application consulting services in the area of contact center, performance improvement and business transformation, leveraging knowledge of industry best practices & proven practices. Collaborate with colleagues and clients to define Contact Centre strategies that drive improved business performance. Focus on Contact Center best practices & processes around workforce management, quality and/or automation. Drive...  more ->

11/06/2019 09:07:04
ASAP
JSBIAPPLO
London, UK
c£Negotiable + benefits
Permanent
IT, Sales and Marketing, Customer Services
Scene One Ltd

Cloud WFO Solutions Sales Executive - London - c£Negotiable plus benefits This new vacancy is carrying the EMEA Cloud WFO booking targets & KPI's, working closely with the different sub-regional sales and pre-sales teams as well as the product LOB's, to meet and exceed those targets. Responsibilities and Duties: Define & execute the strategic EMEA regional Cloud WFO solutions GTM plan Act as the Cloud WFO sales expert, by demonstrating Cloud applications sales know-how Work with the different sales teams to identify opportunities with existing customers Identify new opportunities Provide...  more ->

11/06/2019 09:06:53
ASAP
JSCLWFOSEL
Stockport, Cheshire, UK
£20k - £22920.00 per annum
Permanent
Finance, Customer Services
Morson International (IT)

Customer Service Advisor - Collections/Debt Management Location: Stockport Rate: £20000 - £22,920 + excellent benefits Job type: Permanent The Job: Morson International is actively seeking to recruit a number of Customer Service Advisors with one of our high profile Clients based in Stockport What we're looking for:.A genuine passion for constantly providing great experiences..A proven record of excellence in a customer-focused role..The ability to make authoritative banking decisions that always put our customers first..Great communication and influencing skills and a collaborative,...  more ->

10/06/2019 10:41:54
JS-161188SDI
Leeds, UK
Up to £8.22 per hour + Inside IR35
Contract
Customer Services
Sopra Steria Recruitment Limited

Sopra Steria Recruitment is working in partnership with a major Public sector client in the UK. We are currently recruiting an Customer Service Assistant for 6 months of contract based in Leeds. ROLE DETAILS Responsibilities/Accountability My client is looking to employ a Customer Service Assistant in the Leeds area to assist with customer enquiries. Command of English language, both written and oral Experience of working in a customer facing environment Confidence to deal with different types of situations assertively Experience of working effectively as part of a team This role involves a...  more ->

11/06/2019 14:26:48
ASAP
JS-JS_CSA_AM
Skelmersdale, UK
£17k - £19k per annum
Permanent
Finance, Customer Services
Pontoon

Role: Contact Centre Service Advisor Location: Skelmersdale Salary Range: £17,000 - £19,000 + benefits Working hours: Monday-Sunday 8am-8pm (Alternate Weekends) Everyone says their business is the best and we're no different. Well actually, we're very different. Our Customer Contact Centres are a hive of activity with colleagues who demonstrate our values in every interaction with our customers and each other. That's not all We're really proud that the Contact Centre Awards for 2018 saw the accolade for 'Director of the Year' and 'Team Leader of the Year' go to our very own colleagues Jo and...  more ->

11/06/2019 09:43:39
JS-SKELMERSDALE
Northampton, Northamptonshire, UK
£11.17 per hour.
Contract
IT, Customer Services
Lorien

Customer Service Advisor I am currently recruiting for a Customer Service Advisor join a large IT service provider based in Northampton on an 1 month rolling contract at a rate of £11.17 per hour. We are looking for candidates with a background in telephone based roles within a customer service environment. Skills: Good Telephone manor Good communication skills Previous experience of working within a call centre/customer service environment Willing to learn If this is something of interest to you please apply within or if you would like more information please feel free to give me a call. We...  more ->

10/06/2019 09:34:24
JS-50201112
Bracknell, Berkshire, UK
£22k - £25k per annum
Contract
Customer Services
The ECS Group Limited

Our client are a leading global manufacturing organisation who are currently seeking a Customer Service Representative to join their team in Bracknell. Responsibilities include: - Managing all customer issue resolution processes - Driving resolution of disputes and complaints including credit and collection tasks - Regular interaction with customers and other functions in the region - Develop and maintain strong working partnerships with all stakeholders - Complain and case management Skills and experience required; - Excellent communication skills - Negotiation skills - Working knowledge of...  more ->

14/06/2019 13:55:17
ASAP
JS-BBBH6638
Glasgow, Scotland, UK
£40k - £60k per annum
Permanent
Customer Services
Henderson Scott

Role Purpose: The Customer Service Operations (CSO) Engagement Support Manager will provide a Single Point of Contact for the sales, service design/delivery and project teams to make certain that Service Engagement Governance is implemented and governed. The process is designed and continually reviewed to ensure CSO Lines respond to the business for bid support, service demand and preparation for Service Introduction in a timely and efficient manner. The Service Introduction Framework ensures that within the Sales process, Operations formally review and agree they are able to support...  more ->

13/06/2019 09:10:55
JS-BBBH15015
London, UK
£13 - £16 per hour
Contract
Finance, Office and Admin, Customer Services
Resource Solutions - M&G Prudential

Reception Team Member Working with M&G Prudential as a Receptionist means becoming part of a brand with a global reputation and an exciting vision: to become the best loved and most successful savings & investments business. The forthcoming planned de-merger of M&G Prudential from the Prudential Group PLC provides a terrific opportunity to create a truly international and integrated savings and investments firm. A firm built on a rich and long history and with a commitment to an innovative future centred on the needs of customers and clients. There is a genuine opportunity to drive...  more ->

11/06/2019 16:41:18
JS-1118188
London, UK
£13 - £16 per hour
Contract
Finance, Office and Admin, Customer Services
Resource Solutions - M&G Prudential

Reception Team Member Working with M&G Prudential as a Receptionist means becoming part of a brand with a global reputation and an exciting vision: to become the best loved and most successful savings & investments business. The forthcoming planned de-merger of M&G Prudential from the Prudential Group PLC provides a terrific opportunity to create a truly international and integrated savings and investments firm. A firm built on a rich and long history and with a commitment to an innovative future centred on the needs of customers and clients. There is a genuine opportunity to drive...  more ->

10/06/2019 09:48:49
24/06/2019
JS-1118188
London, UK
£24k - £26k per annum
Permanent
Customer Services, Media
Michael Page Technology

My client a leading technology business based out of London bridge are looking for a client facing individual with experience in customer service to work in their support function. Client Details A forward thinking & dynamic company based in London Bridge. Description Customer service Bespoke technical support for end users Team lead duties KPI, SLA's monitoring Phone & email support (technical) Profile Several years experience in a client facing/customer service role Keen interest in emerging technologies Confident in leading a small team Job Offer Up to £26,000 Excellent working environment...  more ->

13/06/2019 15:26:17
JS-14023976/001
London, UK
£45k - £50k per annum + Excellent Corporate Benefits
Permanent
Finance, Customer Services
Advantage Resourcing

Contact Centre Manager - Banking, London An award wining, innovative banking organisation are seeking a new Contact Centre Manager to lead, motivate and develop a growing team in London. You will oversee a number of team leads and be a figurehead for a large team of customer services associates providing support to very large and growing customer base. This role is a fantastic opportunity to be part of a rapidly growing operations division supporting a diverse and industry leading organisation. You will work closely with a senior leadership to refine and define internal processes and manage...  more ->

10/06/2019 12:47:49
JS-ADVEU_826329
London, UK
£18k - £22k per annum
Permanent
IT, Customer Services
Michael Page Technology

My client a leading technology company based in London Bridge are looking to expand their team & bring in a customer service focused individual to support their technical products. Client Details A forward thinking & expanding technology company. Description 1st line support for bespoke applications (training provided) Support end users with issues & escalate to relevant teams Customer service & support Profile Customer service background Keen interest in technology Strong communication skills Job Offer Up to £22,000 Excellent working environment Plus much more more ->

13/06/2019 15:26:33
JS-14023967/001
Birmingham, UK
Up to £32k per annum + benefits
Contract/Permanent
IT, Customer Services
British Heart Foundation

Are you a Customer Service expert? Do you have experience working in 1st line/helpdesk support? Have you previous experience using customer support software, including Freshdesk? If so we'd love to hear from you! About the role We're recruiting for a Customer Service Systems Analyst to join us at our offices in Birmingham. In this job you'll develop and support the use of Freshdesk within our customer service teams. You'll be an expert in Freshdesk as a product and understand how it can support and improve customer service. You'll gain a full understanding of our different teams and will be...  more ->

11/06/2019 11:41:00
JS-7047 (500020)
Central London, UK
23,000k
Permanent
IT, Customer Services
Lynx Recruitment Ltd

IT Customer Service Analyst - EC1 - Permanent - £23,000 DOE My award-winning client is a Technology Solution Provider based in central London. They have an exciting vacancy available for an IT Customer Service Analyst, you will be the first point of contact for their customers and will be responsible for any new incidents that are reported. This is an excellent opportunity for a passionate candidate to join an exciting business based in the heart of London, Skills and Experience Required: Minimum 18 months, experience in a customer support role, ideally in a technical company Good Telephone...  more ->

11/06/2019 10:10:16
ASAP
JSTKXN
Bristol, UK
50k - 60k Annual GBP
Permanent
Finance, Customer Services
Lloyds Banking Group

We're looking to recruit a Service Lead who will be responsible for ensuring Applications within the Data Management Lab portfolio are across one or more squads within the Data Management Services Lab. The Service Lead will be responsible for ensuring alignment with the Data Strategy working closely with the Chief Data Office as well as representatives of Divisional Data Officers. In particular, the Service Lead will be responsible for delivering readiness needs including structure, training, governance and support models. This role is critical in enabling our colleagues to have the...  more ->

16/06/2019 17:47:25
JS2689316/716189273
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