Company Description Come join us and make a difference in the world! Discover more at www.necsws.com NO AGENCIES PLEASE Job Description With NEC Digital, you choose the path of no compromise. We provide industry leading expertise across the full scope of a project, giving our customers the confidence and security they need to achieve great outcomes for your users. A partnership of best-in-class software delivery, with pioneering user-centred design services. We offer full end-to-end digital transformation expertise to the very highest standards from discovery to development and beyond, at a...  more ->

Service Desk Analyst Hybrid - North East England My client is undergoing an exciting IT transformation and as such has a requirement for additional support in the team. The successful candidates will have previous experience of working on a busy service desk. Key skills include: 1st line support experience working in a similar customer facing role. Experience working to and reporting against SLAs Working knowledge of Windows 10 and Microsoft Office 2016. Excellent communication skills, at all levels, with technical and non-technical audiences. Provide consistently, excellent levels of...  more ->

Service Desk Analyst Contract £176 Per Day Umbrella 100% On site in Bournemouth Your new company Local private sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period. The Service Desk Analyst provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests General Responsibilities.Incident management.Daily System Checks.Comply with...  more ->

Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and telephone IT technical assistance to all internal customers based in the Cardiff Office. To handle IT issues promptly, ensuring seamless operations by diagnosing, troubleshooting and resolving hardware and software problems. Responsibilities:...  more ->

Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails...  more ->

Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails...  more ->

Service Desk Engineer - Azure Our client is urgently looking for an experienced Service Desk Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out technical troubleshooting and diagnostics, aiming to resolve tickets in-house. Where necessary, tickets requiring additional support will need managed escalations to third-parties. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, free...  more ->

Service Designer - Outside IR35 - Hybrid Remote & London - 3 months - £350 per day TrinIT Talent are looking for a Service Designer to come on board for a 3 month contract based in London (Hybrid). This role falls Out of Scope of IR35 and is paying £350 per day. Job Description:- Key skills:- Develop and maintain the service provider's strategy in cooperation with business and IT senior management. Manage the Service Portfolio, ensuring it aligns with the strategic objectives and represents a broad spectrum of customer needs. Communicate the service strategy effectively across the...  more ->

Service Designer - ITSM London - Hybrid 2 days per week onsite 6 months £450 - £550 - inside IR35 My client is currently seeking a hands on ITSM Service Designer to join them on a new implementation of an Enterprise Service Management platform. You will play a key role in the success of the redesign to current services and the design of new services, journeys and support of workflow and processes. To be successful in this role you will have a strong background within IT Service Mnagaent (ITSM) and in-depth understanding of service management tooling used to deliver services. This role is...  more ->

Service Desk Analyst/Helpdesk Analyst, £160 per day outside IR35 3 month rolling contract, Derby Bench IT require an experienced Service Desk Analyst/Helpdesk Analyst to join a large organisation starting ASAP working onsite full time in Derby. The successful candidate should have the skills and experience included below: Proven experience working as a Service Desk Analyst/Helpdesk Analyst Excellent customer service skills to assist users in resolving their queries Strong experience with Microsoft OS and application stacks Windows 10 Office 365 suite Active Directory Experience using...  more ->

Service Designer 6 months Inside IR35 Hybrid (1-2 days a week) Our client in the Further Education Sector is currently looking to recruit a Service Designer to join them on a 6-month contract. Our client is undertaking a strategic programme to implement an Enterprise Service Management platform. This is a critical enabler for several institution-wide strategic initiatives. Key to the success of this is re-design of current - and design of new - services, journeys, and supporting workflows and processes. Key responsibilities Service architecture and design of both IT and business services,...  more ->

SERVICE ARCHITECT Length : 3 months Location : Hybrid 2 days a week in London IR35 status: Outside This role reports to the Head of Service Excellence Workstream and is part of the Global Support Division. We are seeking an experienced IT Service Architect with a strong background in enterprise service management design to join our team. The ideal candidate will have a deep understanding of IT service management principles and practices, as well as extensive experience in designing and implementing service-oriented architectures within large organisations. The Service Architect requires the...  more ->

Service Desk Analyst Permanent Role Pay: £28,000 Location: Worle, Weston Super Mare A leading global client is seeking a Service Desk Analyst for a permanent position. You'll tackle 1st and 2nd line support issues while also managing troubleshooting tasks The Following requirements for this role are: Good understanding of Microsoft Azure ITIL Diagnosing and resolving issues at the first point of contact where possible. Permanent Role Pay: £28,000 If you are a Service Desk Analyst looking for a Permanent role then I want to hear from you. Please send your CV to (see below) or apply directly to...  more ->

Service Operations Analyst Hybrid - Remote with 2 days onsite per week in Sheffield Permanent £40,000 - £45,000 We are actively looking to secure a Service Operations Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple...  more ->

Service Manager - Wealth Management - London, Newcastle or Edinburgh (hybrid working) My client, a leading Wealth Management firm, is looking for a Service Manager to join them on a Permanent basis. The successful candidate will work on all aspects of service management in their Custody and Settlements function. Role responsibilities and requirements: Established experience of working as a Service Manager in either the Investment, Asset or Wealth Management sectors. Proven experience of working with difficult and complex third party vendor/suppliers. Previous experience of independently...  more ->

Service Designer - Higher Education - Service Management-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise Service Management platform. The Service Designer will be tasked with redesigning service management services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service...  more ->

Service Desk Engineer York 23-25k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last few years. To meet expectations, they now have an immediate and exciting opening for a Service Desk Engineer to be based near York. Service Desk Engineer rewards: Competitive starting salary of 23-25k per annum Regular monthly gatherings Access to cutting-edge technology Opportunities for career advancement 3 weeks WFH...  more ->

REQUIRED: SERVICE MANAGER - SC OR DV CLEARED LOCATION: FT ONSITE IN EITHER LEICESTER OR HURSLEY DURATION: 12 MONTH INITIAL CONTRACT IR35 STATUS: INSIDE ITIL Expert (V3) or ITIL Managing Professional (V4) Qualified Service Manager required.. 5+ Years working within an IT Service Management environment. Ability to analyse problems and issues and develop practical solutions. Knowledge of SLAs/OLAs/Contracts and their relationships. Track record of achieving performance & delivery targets. Ability to develop solutions with focus on customer needs. Working use of Microsoft Productivity Tools -...  more ->

IT Service Desk Analyst - 3 month contract - Edinburgh Hybrid working - Immediate start available My client is a leading Charity in Edinburgh who are seeking a proactive and customer-focused individual to join their busy Service Desk Team. You will play a crucial role in providing ongoing support for laptops/mobile devices for users across multiple sites in Scotland. Key Responsibilities: Provide first and second-line support to users, troubleshooting technical issues related to Microsoft desktop, server, and M365 solutions. Respond promptly to IT support requests, ensuring efficient...  more ->

Role: Service Desk Analyst Location: West Midlands (Hybrid) Rate: £16 Inside IR35 Duration: 6 months initial Hays Technology are looking for a service desk analyst to join an exciting public sector client's team. What you will be doing: First line support Working on a service desk Ticket handling and escalation What we are looking for: Excellent knowledge of Windows 10 and Office 365 Excellent written and verbal communication skills Previous ticketing system experience Great knowledge of Active Directory Excellent troubleshooting skills Experience using Windows and Exchange Server Admin What...  more ->