ICT Service Delivery Manager/Lead Inside IR35 - Council Experience a must! Create and maintain a catalogue of all available services (service catalogue) and liaise with other colleagues across the IT service to ensure that this is kept up to date and is structured to ensure that it is easily understood and accessed by users. Oversee and measure the fulfilment of contractual obligations, for multiple contracts and suppliers. Maintain up to date records of systems, services, contracts, and information assets as part of the IT service's configuration management database (CMDB). Responsible for...  more ->