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Birmingham Permanent Posted: Tuesday, 24 April 2018
Applicants must be eligible to work in the specified location

SCCs investment in expanding the Cole Valley and Fareham Data centres requires a committed SME/
Service Architect to support the wider Sales and Pre-sales function in the sale of this space and this role is supported by the Senior management and the Board


- Support the wider Sales and Pre-sales function in the sale of data centre space
- Provide Hosting detail including fully detailed costs utilising standard cost models
- Provide detailed responses to data centre requirements as part of a formal tender process
- Contribute to building of new resilient and repeatable service models ensuring that any new information gained is fed back through change control to the business
- Participate in Due Diligence in order to validate hosting solutions
- Provide a solution overview including costs and services to the transition team prior to the commencement of transition and service take on
- Work with the Customer Management, Service Delivery and Transition Teams to develop or enhance existing services based on market or customer knowledge/feedback
- In support of the SCC Sales Structure attend Customer meetings in response to, or proactively introduce and develop, service opportunities, including providing data centre tours.
- Active involvement in the bid process, developing relevant and pertinent proposal material for inclusion into Customer proposals
- Support the development of relationships with customers, actively promoting solutions.
Any other relevant duties as directed by Management

Skills Knowledge & Experience:

- It is a technical role requiring experience and a full understanding of the following DC/Co-location specifics:
Mechanical and Electrical Infrastructure
Power distribution
Power resilience
Power Usage Efficiency (PUE)
Rack configurations
Floor loadings
Fire detection
Fire suppression
Security including CCTV Monitoring
Optional additional security features
Common market commercial models
The co-location market, our competition and commercial positioning

- Understand the key commercial and operational drivers and inter-dependencies which are inherent within any complex service
- Excellent verbal, written communication skills
- Understand the costs and cost drivers associated with the provisions of co-location services
- Comfortable with the manipulation of significant electronic documentation

Qualifications required:

- Graduate calibre preferred with excellent numerical skills
- ITIL qualified to a minimum foundation level
- good understanding of commercial model for Managed Service Solution
- Ideally performed a similar function for a large managed service provider

Birmingham, UK
Malcolm Fry 
24/04/2018 15:46:38

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