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Bletchley, Buckinghamshire - 21k Annual GBP Permanent Posted: Friday, 14 February 2020
 
 

Are you looking to join a forward thinking employer who values their staff and develops individuals to be the best they can be.

This is a newly created opportunity for a customer focused individual to work as part of a dynamic team and make a difference to the business and customers.

DUTIES AND RESPONSIBILITIES:

  • Act as ambassador for the company on all external or internal reviews or meetings with customers and/or suppliers
  • Dealing with incoming customer/prospect enquiries by telephone and email
  • Liaising with people at all levels to obtain accurate information
  • The organisation of demo vehicles as requested by customers
  • Raising Customer order forms for the vehicle which has been chosen
  • Sourcing and ordering of vehicles with internal and external suppliers
  • Obtaining confirmation of on the road prices from suppliers
  • Providing internal and external reports to customers and sales personnel
  • Arranging for the relevant authorisation letters to be sent to our drivers when they are requested ie overseas travel, parking permits etc.
  • Provision of comprehensive support to field sales managers
  • Where appropriate provide emergency telephone assistance
  • Provide support and assistance when required by the company management team
  • Liaising with, and controlling the service received from our suppliers
  • Maintenance of client databases

PERSON SPECIFICATION:

  • Flexible approach, highly self and team motivated with the ability to build effective relationships
  • Confident, proactive and dynamic, with a can do attitude
  • Excellent organisational and prioritisation skills, delivering a systematic, controlled approach, with keen attention to detail
  • Proven customer service experience in an office environment
  • Ability to learn effectively and follow through applying problem solving techniques
  • Good interpersonal, communication, verbal and written skills
  • Ability to contribute effectively in a fast paced, changing environment
  • Good mathematical skills
  • Computer literate to intermediate level on all Microsoft Packages and In-house applications
  • Automotive sector experience would be helpful but not essential

Please note all job offers will be subject to DBS check.



Bletchley, Buckinghamshire, UK
21k Annual GBP
The Graduate
The Graduate
JS3561_39780196/831523327
14/02/2020 19:45:20

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