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Cambridge - £52k Permanent Posted: Tuesday, 23 April 2019

IT Manager - Citrix - Exchange - Cambridge £52,000

Role Overview

Responsible for assisting with the maintenance, development and improvement of the firms IT systems and being accountable for the smooth running of the department including planning and resource allocation for projects and system upgrades and ensuring these are completed in a controlled and timely manner

Principle Responsibilities:

  • Managing the technical team with a hands-on approach.
  • Supporting the Systems Engineer with the day to day functioning of Servers and systems.
  • Prioritise, plan and control IT projects.
  • Assist with regular maintenance of the firm's systems.
  • Assist the Systems Engineer to control, plan and deploy new functionality to the firm's systems.
  • Suggesting system improvements and further developments.
  • Control, monitor and upgrade applications in conjunction with the Systems Engineer.
  • Provide technical helpdesk support for escalated tickets from the internal and external support team as required.
  • Initiating and facilitating documentation of the firms systems.
  • Willingly share knowledge and experience to increase others skills ie explain how the results is achieved for future use by others
  • Liaise with Department Head bringing any problems to their attention and offering solutions

Person Specification:

Work based competencies

  • Project Management experience
  • SQL experience
  • Hands on experience in a Citrix environment would be beneficial
  • Working knowledge of document management systems (DMS) - currently using iManage
  • Active Directory
  • Microsoft Exchange
  • Office 365
  • Remote Servers

Behavioural competencies

  • Assertive and confident communicator at all levels
  • Ability to influence decision making within remit of role
  • Confident, articulate and an effective communicator at all levels
  • Well-presented and professional
  • Professional: takes responsibility for the job
  • Organiser: think ahead, effective planner

Cambridge, UK
Nexere Consulting Limited
Grant Hunnisett
23/04/2019 09:07:08

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