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Hemel Hempstead, Hertfordshire - £18k - £20k per annum Permanent Posted: Thursday, 16 May 2019
 
 

1st Line Network Analyst - Hemel Hempstead - £18,000 - £20,000

My client are looking to add a 1st line network analyst to their data centre team in Hemel Hempstead. This is an exciting opportunity for an individual who are looking to kick start their IT career with an established company. Strong customer service skill, and a knowledge of networking are key.

Operating Hours - 7am- 7pm - 8 hour shift between these times

The Role

  • Provide 1st line support on technical enquiries by phone, email and ticketing system
  • Escalating queries to necessary engineers
  • Logging tickets ad resolving faults
  • Troubleshooting and coordinating tests
  • Communicating effectively and professionally with clients

Required Skills and Experience

  • Strong intertest in IT and networking
  • Knowledge of Cisco routing and switching
  • Customer service skills
  • Excellent communication skills
  • Any 1st line experience would be beneficial
  • Flexible with shift patterns
  • Certifications in networking would be beneficial
  • Any Firewall experience would be beneficial

Looking to move ASAP so send me your latest CV and I will call you to discuss further.

Tim Griffin - IT Recruitment Consultant

Key Words:

Cisco - Engineer - Analyst - Network - CCNA - 1st line - CompTIA Network+ - Troubleshooting - routing - switching - LAN - WAN - Firewall


Hemel Hempstead, Hertfordshire, UK
IT
ASAP
£18k - £20k per annum
Concept Resourcing
Tim Griffin 
JS-BBBH29850
16/05/2019 11:39:30

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