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Nottingham - Excellent salary and benefits Permanent Posted: Thursday, 16 May 2019

IT Service Desk Engineer

This position is based in Nottingham.

Our client is looking to recruit an IT Service Desk Engineer who will work 4 on, 4 off shift patterns. The IT Service Desk Engineer will join a rapidly growing IT Services team, with outstanding professional development. A modern working environment, people are the centre focus of their culture, with continual training opportunities, bonus schemes, complementary food and drink and attractive benefits and salary to match this fantastic company.

As an IT Service Desk Engineer you will be involved in handling and resolving hardware and software issues with some basic troubleshooting. Whilst interacting with their clients is key, the IT Service Desk Engineer will be required to communicate effectively with clients and manage tickets in line with standards and SLA's.

Essential Experience for an IT Service Desk Engineer

  • At least 2 years' experience in a similar technical role.
  • Prior experience in troubleshooting and supporting the following technologies - Windows 10, Office 365, Exchange 2010+, Active Directory, Windows Server, Enterprise Networking

Key Skills and Knowledge:

  • Familiarity with the following software and technologies - MS Office Suite, Antivirus technologies.
  • Ability to troubleshooting and support the following technologies: MAC OS, Cisco, Microsoft Azure, Microsoft Powershell
  • Understanding of ITIL Framework

Essential Security Checks

  • Baseline Personnel Security Standard (BPSS) pre-employment checks
  • Counter-Terrorist Check (CTC)
  • Security Check (SC)

Nottingham, UK
Excellent salary and benefits
Stephen Stewart 
16/05/2019 11:42:22

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