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Warwickshire - Negotiable Contract Posted by: Harvey Nash Posted: Saturday, 23 May 2020

Infrastructure Readiness Lead/ITIL Process Engineer,Warwickshire, 6-month contract, negotiable rate

My prestigious Client based in Atherstone is looking for IT Service Introduction Manager to support the ITIL4 process engineering work and also infrastructure readiness activities in the organisation on a 6-month contract basis.

This will be a dual role working within the Infrastructure Run team and ensuring the SIAM and WoW Workstreams are supported from run readiness perspective.

Your skills & experience:

1. Experience in working in a global environment

2. Solid Service Management background, across multiple disciplines

3. Strong leadership skills and able to persuade and influence at all levels

4. Be a good team player able to multi task and offer flexibility

5. Be able to work at all levels of the organisation and able to articulate Service Designs to a varied audience 6 Service Design and Transition experience including:

* The ability to define support models

* Strong experience in Process Engineering & Industrialisation

* Able to define Service Acceptance Criteria

* Understanding of non-functional requirements and able to translate into support documentation

* SIAM Operating Model working knowledge and experience desirable

* ITILv3 qualified, ITIL4 highly desirable

* Working knowledge of COBIT & Lean Six Sigma

Please do not hesitate to apply!

Warwickshire, UK
Harvey Nash
Anastasiia Kovalova 
23/05/2020 16:53:14

About Harvey Nash

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