Investigating Officer (Customer Disputes) Closing Date: 12 noon, Wednesday 1st May 2024 The CRU is now seeking Investigating Officers to join the CRU s Customer Care Team. The Customer Care Team is part of the Consumer Policy and Protection Division. The team plays a central role in ensuring energy and water customers know their rights, both now and as the sectors evolve. The team directly helps customers; investigating individual complaints as part of our independent dispute resolution service, providing an information service to customers, and identifying trends in customer issues sharing...  more ->

This position involves collaborating with a regional/global team, and therefore, short business trips that last up to one week may be necessary. The role encompasses both Dev and Ops, including participation in an on-call rotation. (MUST BE BASED IN DUBLIN) Job Responsibilities: Develop and execute changes on the client network. Lead network projects relating to network deployment/implementation, network scaling, technology refresh, application of best practices, and network optimization. Troubleshoot network routing, interconnectivity, performance, and configuration issues. Preserve...  more ->

Gas Safety Inspector Our client Commission for Regulation of Utilities (CRU) is Ireland's independent energy and water regulator. The work of the CRU impacts every Irish home and business ensuring safe, secure and sustainable energy and water supplies for the benefit of all customers. Energy Safety Regulation The CRU is an evolving and expanding organisation with a current staff complement of 146 which is due to increase to 196 over the next one year. Much of this growth arises as CRU adapts to meet the challenges of the transformation of the energy and water sectors to align with a net-zero...  more ->