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Job Details

 

IT Operations Specialist - 6+ Months (Contract)
Location: Mexico City Country: Mexico Rate: competitive
 

IT Operations Specialist - 6months +

Global Enterprise Partners is currently looking for an IT Operations Specialist for an assignment with a large retail organization. Our client operates in an extremely dynamic context with several major changes: ongoing multi-cloud transformation, omnichannel strategy.

Requirements IT Operations Specialist Role:

  • Handle tickets in the ServiceNow tool while adhering to SLAs
  • Enhance operational and monitoring procedures
  • Define, evolve, and/or implement technical or functional monitoring services for the Retail scope, especially to accelerate the automation of incident detection and resolution.
  • Responsible for hosting and operating Retail solutions.
  • Drive technical projects (eg, infrastructure migration, data center relocation, DRP testing).
  • Responsible for production releases installation
  • Contribute through expertise to the smooth operation of production applications to ensure a defined level of service quality and security for users in line with business constraints.

Details IT Operations Specialist Role:

  • Start date: ASAP (Flexible)
  • Duration: Initially 6 months (with extensions)
  • Hours per week: 40 hours
  • Location: Remote (LATAM)
  • Type of contract: Freelancer
  • Rate: Open

Interested?

If this role as IT Operations Specialist is of your interest, please apply directly via the link and/or get in touch with Eva Donaque via phone or email


Posted Date: 22 Mar 2024 Reference: JS-EP-34270005 Employment Business: Global Enterprise Partners Contact: Eva Donaque
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