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We are looking for a Customer Success Manager/IT Service Desk for multinational client in Amsterdam ( AMSTERDAM ZUID) Task description: Making 'account plans' for customers; Collect feedback from users, study other successful programs and analyze their data to identify best practices; Having proactive contact with customers to optimally support and guide them towards their success; Analyze data from feedback reports made through feedback surveys to improve user experience; Organizing work sessions that help the customer in their success; Monitor, manage and resolve issues with customers... more ->
We are looking for a Second Line Service Desk Audio Visual Systems Engineer for multinational client in Amsterdam ( AMSTERDAM ZUID) Task description: Resolution of Incidents and Service requests. Administer day-to-day operations to satisfy continuity of service, recovery, security and performance needs. Application troubleshooting, deployments, minor configuration changes. Job requirements: Bachelor degree of 3 years attested by a diploma, in Computer Science; Strong portfolio of experience to work as a multimedia specialist with the subjects of film-making and digital photography or... more ->
We are looking for a Second Line Service Desk Infrastructures/Applications Monitoring for multinational client in Amsterdam ( AMSTERDAM ZUID) Task description: Monitor production environments of Client systems Monitor the entire Audio Video landscape, coordinate the work with external providers. Provides people management of staff monitoring, reporting and fulfilling service activities. Takes mitigation action in case of non-fulfilment of agreements. End-to-end infrastructure/application monitoring. Job requirements: Bachelor degree of 3 years attested by a diploma, in Computer Science;... more ->
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