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Akron, Ohio
Full Time
The Spectrum Business Account Sales Manager is responsible for recruiting coaching and supervising a team of Business Account Executives who are 100% focused on selling primary and ancillary communications solutions to new small and medium sized businesses. Primary services include coax delivered Internet, video and voice. Achieves team sales and revenue goals by ensuring each Account Executive meets/exceeds performance standards. Responsible for training and coaching on successful prospecting ta
4/12/2021 2:52:52 AM
Decatur, Alabama
At A Glance Full-time outside territory sales role focused on selling Spectrum's core products and building relationships with leasing managers within apartment complexes and gated communities. This role is ideal for goal-oriented, self-motivated professionals who thrive on meeting new people and building lasting business relationships with property managers to build referral sales. Also, by selling our essential services to residential multi-tenant residents through door to door activity. Benefi
4/12/2021 2:52:51 AM
Zeeland, Michigan
JOB SUMMARY The Spectrum Senior Director for Regional Stores is responsible for development of strategic plans and alliances and management of initiatives in support of Charter Stores for assigned region, helping to meet and exceed budgeted sales goals that are in line with the Company's long-term vision. Responsible for developing and leading a professional retail sales team, ensuring achievement of sales and retention targets, operational goals and 100% customer satisfaction at retail locations
Maitland, Florida
JOB SUMMARY The Spectrum Residential Sales Support Supervisor is responsible for coaching, development and supervision of a team of Sales Support Representatives. Accountable for meeting and exceeding established objectives. MAJOR DUTIES AND RESPONSIBILITIES Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork. Oversees the daily operations of the Sales Support Team, provide staff guidance and support to attain qualit
Stamford, Connecticut
JOB SUMMARY The Spectrum Marketing Subscriber Forecast Manager actively participates in the strategic planning and forecasting process across sales and marketing to ensure that goals, objectives and growth trends align to achieve maximum performance. Develop and execute an analytical framework that effectively measures performance throughout the marketing and sales pipeline. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experi
The Spectrum Inbound Sales Supervisor is accountable for meeting and exceeding established sales goals for residential customers. This position reports to the Residential Inbound Sales Manager. The Supervisor is responsible for coaching and development of a team of Inbound Sales Reps in a fast-paced, quota-driven sales environment that is highly transactional and customer focused. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer
4/12/2021 2:52:50 AM
Lancaster, Ohio
Newark, Ohio
Cary, North Carolina
Charlotte, North Carolina
JOB SUMMARY The Spectrum Retention Manager will oversee the day to day activities and performance management of in-house retention teams supporting in-bound customer retention efforts. The position is responsible for the implementation and management of initiatives designed to meet or exceed the customer, unit, and revenue retention goals. Monitoring and ongoing evaluation of supervisor and agent performance, competitive offers, trends and product positioning, retention offer usage, agent systems
4/12/2021 2:52:49 AM
Columbus, Ohio
Athens, Georgia
4/12/2021 2:52:48 AM
Dallas, Texas
Shawnee Mission, Kansas
4/12/2021 2:52:47 AM
Austin, Texas
JOB SUMMARY The Credit Services Risk Management team is a large and complex critical function for company success. We are staffed with highly-skilled and motivated individuals with a large emphasis on analytical abilities & problem solving skills. The Associate Data Scientist will build predictive models used for underwriting and/or collections functions. This person will research and recommend new data sources to improve models and design tests to measure the effectiveness for various strategies
4/12/2021 2:52:46 AM
Kansas City, Missouri
Morrisville, North Carolina
JOB SUMMARY The Spectrum Supervisor for Business Retention is responsible for managing retention agent in an effort to retain existing customers from disconnecting while retaining and upselling core products ie. Video, Data, and Phone. Coach, monitor, develop, lead, model, motivate, analyze, organize, staff, and train, so that customers, employees, and owners are successful towards our goal of being America's leading service provider. MAJOR DUTIES AND RESPONSIBILITIES Supervise agents to ensure a
4/12/2021 2:52:45 AM
Rochester, New York
JOB SUMMARY Responsible for the Real Time and intra-day monitoring and tracking of call volume, agent schedules and all off-phone activity for Charter contact centers. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Assist in administration of schedule adherence, exception time management and Real Time call routing through utilization of workforce management software (Aspect eWorkforce Management Software) Coordinate
JOB SUMMARY The Mgr, Software Development is responsible for day to day management of software development teams in all facets of hiring and performance management MAJOR DUTIES AND RESPONSIBILITIES Manages teams of software developers responsible for quality and timely execution of delivery. Organizes and delegates work to various levels of software developers. Implements software proposals and estimates scope of work. Ensures adequate project documentation is created on projects. Provides input
4/12/2021 2:52:37 AM
JOB SUMMARY The Spectrum Data Scientist - National Incentives is responsible for developing data-driven solutions to Charter's business problems. Utilizes analytical, statistical, and programming skills to clean, aggregate, and analyze large data sets and interpret results. This position requires a strong command of statistical techniques and machine learning algorithms, as well as a demonstrated practical ability to determine where to invest time, synthesize actionable findings across diverse as
4/12/2021 2:52:36 AM
Saint Louis, Missouri
JOB SUMMARY Responsible for process, training and communication. Manage intakes, requests and make process updates. Develop small scale training and deliver these courses in person or via webex. Deliver new hire curriculum to new employees. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Perform analysis, trending and communication of key performance indicators and business initiatives Monitor and review projects/inta
4/12/2021 2:52:34 AM
Maryland Heights, Missouri
JOB SUMMARY Develops, modifies, enhances and implements software systems designed to support new or existing business initiatives. Projects are usually of considerable complexity and require a strong knowledge of development tools. Works in most phases of a project and may review work of less experienced staff members. Performs maintenance and provides technical assistance and advice on existing software solutions. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently supports all efforts t
Kansas City, Kansas
4/12/2021 2:52:31 AM
JOB SUMMARY Responsible for providing technical support and assisting in developing and implementing related to 3rd party billing systems used by Charter Communications. Analyze systems for ongoing performance improvements at user and system levels. May perform software testing, documentation and provide training. May create validation tools to support successful project launches. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer