Software Implementation Consultant

Summary:

The job focus is to ensure client satisfaction and retention through the timely and successful implementation of company's HCM workforce management solutions that include HR, Payroll, Time & Labor, Benefits, Recruitment, etc.

Responsibilities:

• Successfully onboard new clients using our proven Implementation Methodology.

• Coordinate and communicate with internal project team and client.

• Properly plan and manage individual tasks and deliverables.

• Provide exceptional service to client throughout project.

• Build strong relationships with client and vendors.

• Provide solutions for issues.

• Provide overview and training of products.

Job Requirements:

• 1+ years of HCM, Payroll, Time & Labor, Accounting, Finance, ERP software implementation or consulting experience.

• Strong communication and time management skills.

• Excellent writing skills and attention to details.

• Passionate about customer service and ensuring customer satisfaction.

• Maintain a positive and energized attitude.

• Work well in a team environment.

• Effective relationship building and management skills that create client trust.

• Proficient in all Microsoft Office applications.

• Minimal travel.