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Alpharetta, GA Full Time Posted by:, Inc Posted: Thursday, 14 January 2021
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._.*Job Category* Mulesoft - Customer Success Group.*Job Details* MuleSoft's Professional Services team works across every technology and system to deliver solutions to customers in every industry. Our Engagement Managers are essential to the growth of our Services business and play an essential role in growing our practice, and you will have ownership of our customers' Services journey from pre-sales to go-live, while driving requirement gathering and SOW creation. This is an extremely generalist role with an emphasis on services sales, but you will also help plan the customer's high-level architecture and delivery approach while staying on as a point of escalation and account manager during delivery. Under MuleSoft's co-sell model, you will collaborate deeply with our Sales and Customer Success teams. What you'll achieve: 3 months: Complete MuleSoft product training and become an expert in our consulting methodologies Shadow other Engagement Managers both on and off customer sites Spearhead engagement staffing and delivery excellence, as well as having full ownership of pipeline and forecasting Evangelise MuleSoft ability to deliver business outcomes and our delivery methodology 12 months: Increase the average value of our Services projects through a continuous deepening collaboration with our sales team and customers Contribute to enhance our delivery methodology and services practice Be an integral part of hiring and mentoring new Engagement Managers What you'll need to be successful: Project and account management--PMP and scrum certifications preferred Ability to operate in co-sell model, collaborate, and build relationships with Account Executives Technical and cognitive ability to scope and strategically plan engagements Strong balance of collaborative and self-starter mentality; able to own your business while also working well within the team Strong track record of selling services/solutions from a vendor into a variety of industries in a co-sale model and experience in leading the requirements gathering, scoping, and effort estimation exercise and delivery until go-live Project/account management experience Understanding of SI and general consultancy ecosystem and experience with Enterprise Integration technologies Proven ability to work complex sales cycles from start to finish in a team selling environment Experience in creating outstanding responses to functional and technical elements of RFIs/RFPs Travel as required, approximately 40%-50%.*Accommodations*.*-* If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. at*Posting Statement* At Salesforce we believe that the business of business is to improve the state of our world. 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Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. 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Alpharetta, GA, United States of America, Inc
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1/14/2021 12:22:04 AM

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