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Atlanta, GA Full Time Posted by: Experis Posted: Friday, 11 June 2021

Healthcare Billing Collections Specialist - 7 positions to fill

Position Overview:
Responsible for research, analysis and resolution of high volume, complex customer accounts receivable, order entry exceptions and disputes involving contractual agreements and non-standard billing agreements with hospitals, group purchasing organizations, nursing homes and miscellaneous medical service providers requiring durable medical equipment and associated peripheral medical supplies.
Obtain monthly wound progress notes from customer in order to secure subsequent authorization.
Maintain customer relationships.

Position Duties:
Reviews, analyzes, and reconciles initial Accounts Receivable and Order Entry exceptions and discrepancies to ensure accurate invoicing and prompt payment within KCI business practice and time sensitive guidelines.
Performs extended resolution activities on more extensive exceptions and discrepancies including engaging parties such as Finance Department, National Contact Center, Contracts Area and KCI USA field staff to collect necessary transaction details required to advance the resolution process.
Utilizes higher-level knowledge of accounts receivable practices and information systems to identify and remove barriers to account collection.
Facilitates high volume, extensive professional level verbal and written communications to a broad spectrum of internal and external contacts during all resolution activities operating within strict federal credit guidelines and in full compliance with Sarbanes-Oxley regulatory requirements.
Researches and verifies all requisite specific transactional information such as contractual stipulations and service dates, initial order entry information, purchase order information, contract information such as price breaks, volume commitment levels, current and actual volume levels.
Practices continual autonomous decision-making based on knowledge and understanding of a variety of contractual pricing structures. Facilitates independent actions to assure purchasing and activities are within stated contractual guidelines including recognizing and complying with various dynamic and goodwill pricing structures.

Basic Qualifications:
High School Diploma or equivalent.
Demonstrated customer service skills.
Experience with Microsoft Office applications including Word, Excel and email.
Demonstrated problem-solving skills.
Demonstrated ability to work in a team environment, as well as, independently.
Ability to multi-task and adapt in a fast paced and changing environment
Demonstrated ability to maintain confidentiality and discretion in business relationships and exercise sound business judgment.
Ability to communicate effectively both verbally and in writing.
Satisfactory completion of all training programs.

Preferred Qualifications:
Two or more years of related healthcare experience.
Two or more years work experience with medical collections in a private, public, government, or military environment
Call Center experience
Some college course work completed

Atlanta, GA, United States of America
Click apply
6/11/2021 3:43:06 PM

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