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Austin TX Full Time Posted: Saturday, 9 November 2019
 
 
Applicants must be eligible to work in the specified location

Legal Compliance Specialist-96233

Description

Every day, the people of TSYS® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are "People-Centered Payments", and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere - and for yourself - TSYS may be the right place for you.

The Legal Department operates in a fast-paced, professional and dynamic environment. The Legal Compliance Specialist performs various legal compliance driven investigative assignments related to responses and coordination of subpoenas, law enforcement requests, restitution letters, seizure warrants, powers of attorney, death notifications, and the service of any other court related documents. The position also requires the response and coordination of garnishments, levies, liens, bankruptcy notifications, and other official documentation related to cardholder accounts. Through the use of technology and extensive investigative experience, the position will perform investigations and reports for the use of law enforcement or any government agency assisting with fraud and/or criminal activity as it relates to NetSpend cardholder accounts. This position is critical to protecting the Company from legal and regulatory risks, as well as reputational and franchise risks. This is a non-supervisory position that primarily works in an office environment in a secured building.

Duties and Responsibilities: Primary responsibilities of the position include using various sources, systems and multiple reports to independently conduct and carry to completion the review, data gathering and compliance of court ordered garnishments, levies, and liens related to cardholder accounts. The position will also support requests related to possible criminal activities conducted at or through NetSpend cardholder accounts. Using multiple software applications, programs, and tools to compile NetSpend cardholder data prepared in the normal course of business to ensure the trustworthiness of the records provided to courts. Create and monitor UC accounts requested by law enforcement. Research, understand and apply local, state, and federal laws related to the governance of all legal orders and requests processed by the legal department. Be able to respond, review, and converse with customers, investigators, attorneys, court employees with various local, state, and federal agencies regarding NetSpend and NetSpend products. Identifying unusual customer transaction patterns indicative of suspicious activity; investigating inappropriate and/or fraudulent activity to report to the appropriate NetSpend Risk Department. Maintain through the use of documentation, the procedures and policies of the Legal department as it relates to the position. Provide statistical data and reports to the Legal Compliance manager for monthly reporting to the various issuing banks of NetSpend Corporation.

Other duties include the following:

- Process, track, and maintain all legal correspondence for auditing purposes;
- Answer and respond to legal correspondence;
- Create and/or write letters in response to the processing of a legal request or service of process;
- Analyze accounts to determine if additional information can be supplied to investigators;
- Ensure timely response and service levels are maintained for all legal processes;
- Assist the Legal Compliance Manager with data gathering and research of accounts as it relates to legal actions brought against NetSpend;
- Assist with training and cross training on legal processes;
- Work with Risk team to provide analysis and requested information for subpoenas and other regulatory and audit requests;
- Work closely with AML and Fraud team to make recommendations, identify trends and evaluate card activity risks.

Qualifications

Description of Position: The Legal Department operates in a fast-paced, professional and dynamic environment. The Legal Compliance Specialist performs various legal compliance driven investigative assignments related to responses and coordination of subpoenas, law enforcement requests, restitution letters, seizure warrants, powers of attorney, death notifications, and the service of any other court related documents. The position also requires the response and coordination of garnishments, levies, liens, bankruptcy notifications, and other official documentation related to cardholder accounts. Through the use of technology and extensive investigative experience, the position will perform investigations and reports for the use of law enforcement or any government agency assisting with fraud and/or criminal activity as it relates to NetSpend cardholder accounts. This position is critical to protecting the Company from legal and regulatory risks, as well as reputational and franchise risks. This is a non-supervisory position that primarily works in an office environment in a secured building.

Duties and Responsibilities: Primary responsibilities of the position include using various sources, systems and multiple reports to independently conduct and carry to completion the review, data gathering and compliance of court ordered garnishments, levies, and liens related to cardholder accounts. The position will also support requests related to possible criminal activities conducted at or through NetSpend cardholder accounts. Using multiple software applications, programs, and tools to compile NetSpend cardholder data prepared in the normal course of business to ensure the trustworthiness of the records provided to courts. Create and monitor UC accounts requested by law enforcement. Research, understand and apply local, state, and federal laws related to the governance of all legal orders and requests processed by the legal department. Be able to respond, review, and converse with customers, investigators, attorneys, court employees with various local, state, and federal agencies regarding NetSpend and NetSpend products. Identifying unusual customer transaction patterns indicative of suspicious activity; investigating inappropriate and/or fraudulent activity to report to the appropriate NetSpend Risk Department. Maintain through the use of documentation, the procedures and policies of the Legal department as it relates to the position. Provide statistical data and reports to the Legal Compliance manager for monthly reporting to the various issuing banks of NetSpend Corporation.

Other duties include the following:

- Process, track, and maintain all legal correspondence for auditing purposes;
- Answer and respond to legal correspondence;
- Create and/or write letters in response to the processing of a legal request or service of process;
- Analyze accounts to determine if additional information can be supplied to investigators;
- Ensure timely response and service levels are maintained for all legal processes;
- Assist the Legal Compliance Manager with data gathering and research of accounts as it relates to legal actions brought against NetSpend;
- Assist with training and cross training on legal processes;
- Work with Risk team to provide analysis and requested information for subpoenas and other regulatory and audit requests;
- Work closely with AML and Fraud team to make recommendations, identify trends and evaluate card activity risks.

Qualifications

- 1 to 3 years work experience
- Experience working within an office environment preferred, but not required
- Willingness to comprehend and understand Federal and State banking regulations, company policies and procedures, and successfully participate in regulatory and company training requirements via multiple and variable delivery methods.
- Excellent written and verbal communication skills.
- Strong PC skills including but not limited to Windows 2000 or higher, Microsoft Word, SQL training, and spreadsheets (prefer Excel knowledge)
- Must be dedicated and focused with demonstrated ability to effectively analyze data from multiple sources in multiple formats from various sources and core processing systems.
- Willingness to work in a professional manner within a dynamic environment under strict timeframes/deadlines
- Excellent organizational skills with attention to detail.
- As provided in NetSpend's Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws

Job: Risk & Compliance
Primary Location: US-Texas-Austin
Organization: NetSpend Corporation
Schedule: Full-time
Job Posting: Dec 12, 2016, 1:35:06 PM
Unposting Date: Ongoing
Recruiter: LaVonne Sheets

Austin TX, United States of America
Legal
TSYS
TSYS
JS96233
11/9/2019 5:30:48 AM


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