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Burbank, California - USD Full Time Posted: Friday, 15 March 2019
A healthcare technology company has a current position open for a Remote Tier II Help Desk Representative.

Must be able to:
Provide second-tier help desk support assistance to the established Enterprise Service Desk (ESD)
Log help-desk tickets into the appropriate existing workload management tracking system
Respond to email and phone inquiries from the ESD Helpdesk or customer
Qualifications for this position include:

May be required to attend infrequent or yearly meetup with company or other governing staff
Bachelor's Degree in computer science, business, engineering or technical discipline
5 years of experience in a professional work environment (13 years if degree requirement is not met)
Knowledge and experience in VA systems

Burbank, California, United States of America
3/15/2019 12:40:37 PM

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