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Livermore, California - USD Full Time Posted: Thursday, 12 October 2017
Job Description

The Field Service Engineer is responsible for administering preventative maintenance (PM) and troubleshooting, calibrating and performing electrical safety tests (EST) on automated microbiology equipment in the Livermore, CA area. The ideal candidate is involved in all areas of microbiology equipment technology, including monitoring work order requests, completing repairs, new equipment inspections and installations, PM's, EST, and documenting all service activities.

Essential Job Functions

Perform tasks associated with the installation, maintenance, repair, troubleshooting, and assembly of automated microbiology equipment involving basic knowledge and abilities associated with the electronics, robotics, and mechanical processes.

Achieves performance measures associated with the maintenance of equipment, productivity, customer satisfaction, and other performance standards.

Complete all necessary documentation of activities involving the servicing of equipment in accordance with the manufacturer requirements.

Serves as a resource for the proper operation, and maintenance of equipment

Instructs instrument operators in proper equipment use

Adheres to the highest level of customer service, while managing customer requests with diplomacy.

Desired Skills and Experience

Associate's degree in Industrial, Electrical or Mechanical Engineering or minimum 2-3 years equivalent formal related training required

Extensive travel required (Approx 50-75%) with minimal notice

Must be reliable and able to work independently with limited supervision

Excellent customer service expertise with outstanding communication skills

Willingness and ability to be on call 24/7

Comfortable working in clinical environments with infectious agents and biohazards

Computer literacy and ability to read instrument schematics required

Job Time: Full-time

Ability to Travel: 50=75%

Experience Level: Mid-Level

Company Description Be a part of a dynamic and rapidly growing company. With a reputation for innovation, COPAN is the leading manufacturer of collection and transport systems in the world. COPAN's collaborative approach to innovation in pre-analytics has resulted in the original FLOQSwabs, ESwab, FecalSwab and UTM, as well as Full Laboratory Automation. COPAN's collection and systems have been proven to advance the quality of traditional and contemporary microbiology assays. COPAN's automation includes specimen processing, smart incubation, digital imaging, and strong algorithms for automatic segregation of bacterial cultures, followed by automated colony picking.

Livermore, California, United States of America
Copan Diagnostics, Inc
Copan Diagnostics, Inc
10/12/2017 10:39:05 AM

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