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Kirkwood CA Full Time Posted: Tuesday, 3 December 2019
 
 
Applicants must be eligible to work in the specified location

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Summary:

Expedites smooth and efficient guest check-ins and check-outs, handles all guest related activities during stay and handles guest complaints effectively. Needs great customer service skills. Must set an example for all front desk staff. checks all folio s in V1 for any errors and correct them. Runs the night audit. Must stay at front desk at all times except in order to help a guest. Must work closely with security and Night Manager. Must be able to follow directions and maintain great customer service even with out being supervised.

Essential Job Functions:

  • Complies with guest requests (both in person and on the telephone) while maintaining both internal and AAA standards
  • Ensures all charges are posted to maintain profitability
  • Maintains a clean and safe work area, restocking supplies as necessary
  • Communicates with other hotel departments/other CBMR departments effectively
  • Follows daily procedures, accurately completes all daily reports and knows all other properties, hotels, restaurants and services the resort offers.
  • Performs all other related duties as assigned or requested.

Job Requirements:

  • High School Diploma or equivalent
  • Knowledge of Mircosoft Office, basic typing skills and computer knowledge
  • Fluent English
  • Must be able to lift up to 10lbs.
  • Must be able to work weekends & holidays
  • Prior hospitality experience preferred
  • Must complete a mandatory background check.

Benefits include:

  • Free Ski passes for employees and dependents
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food, gear and mountain shuttles
  • Discounted bike haul & golf
  • Medical, Dental, and Vision plans (full-time positions)
  • 401(k) Retirement Plan
  • Excellent training and professional development

Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote Kirkwood is the stuff of legend. We're famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country. www.vailresortscareers.com

No transportation? Don't want to make the drive? No problem! We have an employee shuttle that runs EVERYDAY from South Lake Tahoe to Kirkwood, free of cost! We encourage all employees who don't want to make the commute themselves to jump on the shuttle, sit back and relax, on their way to work!
OR
If you would prefer to drive AND want to make some extra cash, you will definitely want to participate in our Employee Carpool Program! Make up to $25.00 a DAY just for driving your fellow employees to work!

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 177053


Kirkwood CA, United States of America
Logistics
Vail Resorts
Vail Resorts
JS177053-EN_US
12/3/2019 12:51:15 AM


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