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Cleveland, Ohio Full Time Posted: Tuesday, 15 October 2019
Applicants must be eligible to work in the specified location

We are looking for a Branch Manager (Trainee) with 5 years of recent experience in retail branch banking.

Candidates will be current Retail Branch Managers who thrive in a team based environment and are committed to delivering outstanding customer service. Proven hands on people management skills are required. Recent mortgage loan application experience is a plus. Training and ultimate branch assignment will be on the East Side of Cleveland.


Provide leadership, coach, train, and manage performance of branch staff

Ensure branch operational integrity and compliance in all branch policies and procedures

Provide consistent quality customer service to both internal and external customers that meet or exceeds established standards

Ensure that team members exceed customer satisfaction expectations and demonstrate Third Federal's values

Participate in branch functions and community activities to promote bank's image and growth

Responsible for communicating and implementing changes to policies and procedures

Other duties as assigned or requested


High school diploma or equivalent; College degree preferred

Minimum of 5 years of recent experience managing a retail branch bank

Recent experience taking conventional Mortgage Loan applications (purchase, construction/perm, refinance) is a plus

Two years of recent experience taking Home Equity Line/Loan applications

Proven communication skills

Proven leadership qualities with strong ability to supervise and instruct

Proven track record in meeting objectives; ability to meet deadlines; ability to manage to multiple objectives

Strong PC skills including: Word, Excel, and Automated Mortgage Application Software

NOTE: The position requires recent Retail Branch Management experience, this is not a Mortgage Originator position.

Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

Cleveland, Ohio, United States of America
Finance, Retail
10/15/2019 8:45:37 AM

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