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Cleveland OH Full Time Posted: Saturday, 9 November 2019
Applicants must be eligible to work in the specified location
  • Enlists the efforts of the Field Service Center teams and Management when necessary to escalate issues.
  • Provides excellent and considerate customer service to Field Service Center teams and Management through effective communication and follow-up regarding Customer accounts.
  • Establish and maintain effective and cooperative working relationships with Service Center and Field teams, Cash Application and other Operational Excellence team members.
  • Perform other assigned tasks and duties necessary to support the Collections Department.
  • Active involvement in the Company's Total Quality Management process as evidenced by continuous improvement of processes directed toward reducing costs, improving cycle time, increasing sales/gross profit and customer satisfaction.
  • Carries out Applied's policies and procedures.
  • Continuous development through reading, schools, seminars and on-the-job training.


  • Reviews and monitors assigned accounts on a daily basis to develop a course of action to resolve past-due amounts.
  • Collections of outstanding receivables on a daily basis through, email, phone and written communication
  • Maintains documentation of correspondence with the customer and follow up in a timely and appropriate manner.

Applied Industrial Technologies (NYSE: AIT) is a leading industrial distributor that offers more than 6.5 million parts to serve the needs of MRO and OEM customers in virtually every industry. In addition, Applied® provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber and fluid power shop services. Applied also offers storeroom services and inventory management solutions that provide added value to our customers.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to (see below) or call 216-426-4389 to let us know the nature of your request.

Cleveland OH, United States of America
Office and Admin
Applied Industrial Technologies
Applied Industrial Technologies
11/9/2019 5:45:03 AM

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