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Dallas TX Full Time Posted: Thursday, 12 July 2018
Applicants must be eligible to work in the specified location

Ever wonder what it takes for a business to process credit card payments? Interested in helping small business owners do more with their point-of-sale systems? At Bank of America Merchant Services, we'll help you become a payments expert. We'll show you the intricacies of payment processing, eCommerce and security solutions so that you can become a trusted partner for a variety of small businesses.

Every day, we deliver innovative solutions that help small business owners across the U.S. better serve customers, manage operations, accept digital payments and ultimately grow their businesses. Formed in 2009 by Powerhouse brands Bank of America and First Data, we've grown to process more than 16 billion transactions at approximately 529,000 merchant locations in 2017 alone. We're a leader with deep expertise and momentum.

Bank of America Merchant Services is an Equal Opportunity and Affirmative Action Employer of Females, Minorities, Veterans and Disabled.

The Business Consultant I - Business Banking Clients (BC I) is responsible for revenue growth through complete ownership and accountability for existing client relationships generating $15K-$30k (Silver) in annual revenue within an assigned portfolio of significant size. This position will be predominately phone based, but travel to see local clients and high value clients on an exception basis. The BC I will act both as the Business Consultant and Business Analyst for the assigned portfolio. The position has cross sell responsibilities and provides the ability to sell the full suite of Bank of America Merchant Services solutions to Business Banking segment clients with net revenues not exceeding $100K. This is accomplished by using a solution-based, consultative selling approach designed to help clients grow their businesses. Through needs assessment and application of consultative strategies, the BC I will strengthen client and business partner relationships, ensuring clients are equipped with current industry vertical and related payment industry requirements, including security, compliance, loyalty, mobility and growth strategies.

Essential Functions

  • Associates Degree
  • 3+ years of sales/portfolio management experience
  • Knowledge of acquiring and merchant processing industry


  • Consultative mindset, with the ability to develop client and business strategies to maximize growth and development.
  • Experience selling Merchant, Bankcard, Payment Processing or Financial Services.
  • Technologically savvy; comfortable with tablet and cloud-based solutions and able to apply technology to help grow small businesses
  • Passion for continuously learning about and leveraging new technology
  • Drive to identify and follow-through on opportunities
  • Ability to quickly establish and maintain productive relationships with senior executives in large corporations.
  • Highly motivated to succeed in a performance driven environment.
  • Strong detail-orientation and problem solving skills
  • Strong client-centric focus
  • Ability to work independently with minimal supervision toward the achievement of personal and team goals
  • Strong communications, including oral and presentation skills.
  • Effective planning, time management and organizational skills
  • Outstanding sales/portfolio management, business development and negotiation skills
  • Ability to multitask and change direction in ever changing business development environment
  • Ability to lead team of internal partners to deliver for clients (CMST, Product Sales, Partner Sales, and BANA client teams)


  • Associates Degree
  • 3+ years of sales/portfolio management experience
  • Knowledge of acquiring and merchant processing industry, preferably in a large client environment (as measured by revenues)


  • Proficient in Microsoft Excel, Word, PowerPoint, and Outlook. Ability to quickly learn various sales applications.


  • Travel is required to perform essential functions of the role.

    This is not necessarily an exhaustive list of all responsibilities, performance standards, measurements, skills or requirements associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require other or different tasks to be performed when circumstances change.



Bank of America Merchant Services ensures equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.

The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the employer's legal duty to furnish information.

Dallas TX, United States of America
Bank of America Merchant Services
Bank of America Merchant Services
7/12/2018 8:38:10 PM

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