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Los Angeles CA Full Time Posted: Monday, 2 December 2019
 
 
Applicants must be eligible to work in the specified location

Specialist, Studio Communications

Coty Professional Beauty | Wella Studio, Calabasas, CA

PURPOSE

We're Coty, a global leader in beauty. We're World #1 in Fragrance, World #2 in Professional Hair Care and World #3 in Color Cosmetics. Our iconic portfolio of more than 77 brands are sold in over 150 countries around the world. We believe in beauty with a purpose and brands that inspire, no matter where they are in the world.

MISSION AND RESPONSIBILITIES

We are actively looking for a Studio Communications Specialist. This is a diverse role that delivers business results through internal and customer facing work to managing business communications in the Wella Studio.

The Wella Studio offers premier education to beauty professionals in world class destinations. Our Communications Specialist is critical to enabling marketing efforts and ultimately guest experience.

  • Deliver revenue targets for seminars and merchandise through excellent communications in person, via phone/email and social media platforms - proactively driving attendance and upselling registrations
  • Build awareness of Studio offerings through managing communications internally & externally
  • Manage CRM campaigns, text capabilities and other communications tools, building network of potential customers by enabling & maximizing marketing tools to increase attendance
  • Manage Studio Instagram page with consistent activity of on brand content and engagement
  • Support Studio Operations team with facility management to maximize utilization & experience
  • Manage vendor relationships with key vendors, including merchandise, events, facilities and digital systems
  • Supplemental support for Studio Operations team as needed
  • Other tasks, duties and responsibilities as assigned

QUALIFICATIONS

  • Minimum 2 years customer facing & communications experience
  • Strong analytical skills and proficient with finance/accounting practices
  • Proficient digital skills, particularly MS Office
  • Beauty industry experience preferred
  • Ability to work independently, under general direction and create organized work plans that maximize results for multiple concurrent projects
  • Ability to think creatively and exercise good business judgment
  • Ability to flex and adapt to changing situations while delivering quality guest experience and business targets
  • Able to work flexible schedule including nights and weekends
  • Available to travel up to 10%
  • Engaging communication skills and strong writing skills to enable positive customer interactions in person and via email

ABOUT US

Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you're the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible - we'd love to hear from you.

EQUAL EMPLOYMENT OPPORTUNITES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Coty complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact (see below) . We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities,
experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

Español - Por favor, haga un clic en el enlace para revisar el poster de la Ley de los Derechos de Igualdad de Empeo


Los Angeles CA, United States of America
Education
Coty
Coty
JS76536-EN_US
12/2/2019 11:53:03 PM


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