Skip to content

This website works best using cookies which are currently disabled.Cookie policy  Allow cookies

Middletown, New York - USD Full Time Posted: Tuesday, 13 August 2019
Job Description

Round One Entertainment is looking to hire a full-time, non-exempt Facility Manager for our location in Middletown, NY at Galleria at Crystal Run.


The Facility Manager is primarily responsible for the repair and operation of pinsetters, pinspotters, automatic scoring machines, lanes and other facility equipment at the highest level of operating proficiency. The Facility Manager is also responsible for all the repair and operations of an amusement arcade. His/her job is to oversee, manage, and maintain mechanical and arcade machines. In addition, the Facility Manager assists with planning and budgeting for repairs and upgrades, and performs administrative, logistic or other duties as assigned. Travel may be required.

Essential Duties


Ensures that bowling equipment is being serviced and maintained.

Ensures that lane maintenance and repairs on bowling lanes, pinsetters, and other bowling related equipment are being conducted and maintained.

Trains other mechanics in Brunswick machine area safety procedures and standards of operation for bowling equipment, building maintenance, and preventative maintenance programs.

Ensures Brunswick operational compliance with appropriate laws and policies to include OSHA safety practices and procedures.

Improves and updates current inventory system; keeps inventory current.

Identifies and suggest repairs and replacements of malfunctioning bowling equipment with final approvals from General Manager or Sr. General Manager as appropriate.

Updates the Brunswick preventative maintenance charts for the bowling center equipment as posted (daily, weekly, monthly, quarterly, and annually).

Ensures high scoring lane conditions meet and align with USBC specifications.

Must successfully complete the Brunswick mechanic training programs for the machine type in their assigned center, as well as any other training programs developed for their position.

Amusement (Arcade)

Ensures that amusement arcade games is being serviced and maintained.

Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.

Manages the installation, maintenance, and repairs both mechanical and circuitry issues in arcade game machines.

Manages the transporting of machines and ensures machines are assembled using meters, electrical parts, hand tools, and soldering irons.

Able to readily identify the most common problem with components like controls and audio systems.


Obtains bids for regular and emergency repairs/maintenance of the facility in accordance with the budget proposal.

Monitors and schedules regular maintenance of HVAC system, roof, plumbing system, electrical system, life/safety and other building systems.

Performs other maintenance and repair tasks.

Keeps a clean and organized workshop.

Ability to work varying shifts, weekends and holidays, as well as overtime to support business needs.

Other duties may be assigned.

Non-Essential Duties:

  • Conducts alcohol and age restriction control in accordance with company policies.
  • Follows up to complete any assigned work.
  • Maintains high ethical standards in the work place.
  • Reports all irregular issues and problems to general management for solution.
  • Maintains good communication with all employees and outside contacts.
  • Complies and maintains confidentiality of all company policies and procedures.
  • Responsible for maintaining a clean and safe working area.


Facility Managers must possess a strong sense of customer service and interpersonal skills to include high integrity and respects for everyone. The Facility Manager must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education and/or Experience:

Two year related experience; or equivalent combination of education and experience

Work Environment:

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands:

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.

If interested, please submit your resume or apply online at .

Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (Round1USA) for more information!

Check out our Technicians Interviews on YouTube!

Round1 Employment: Mechanics Interview :

Company Description Round1 is a multi-entertainment activity complex holding stores in California (7), Washington (1), Colorado (1), Texas (2), Michigan (1), New York (2), Maine (1), Pennsylvania (2), Georgia (1), Massachusetts (1), Illinois (3), North Carolina (1), Utah (1), New Mexico (1), and Ohio (1) (as of September, 2018).

Round1 originated in Japan, back in 1980 and with the support from fans and customers has successfully grown into 106 stores accounting for $772 million in sales (as of May, 2018). First overseas expansion was targeted to the United States in August 2010, opening the 1st store in City of Industry, California. Since then, we have opened 26 stores within 8 years and the company has continued to grow! In 2019, at least 10 stores are scheduled and planned to open 50 stores by 2020. As you can see, we are expanding and growing catering to wide range of customers from family, groups of kids, and adults providing an extraordinary fun and unforgettable experiences. We are currently recruiting staff and managers to join the company to improve our services.

We are currently recruiting staffs and managers to join the company to improve our facilities with new ideas and new faces. There will be specific roles given to individuals to help with the new opening locations or operating in existing stores. Depending on the skills and abilities, employees get promotion as a General Manager to a District Manager. If you prefer to work at the core of Round One, there is a HQ position to work with the Marketing Team, Accounting Team, etc.

Our motto is to have individuals develop with the company growth and expansion. Apply now to be part of our team! We are waiting for your application!

Middletown, New York, United States of America
Round One Entertainment Inc.
Round One Entertainment Inc.
8/13/2019 6:33:44 PM

We strongly recommend that you should never provide your bank account details to an advertiser during the job application process. Should you receive a request of this nature please contact support giving the advertiser's name and job reference.