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Orlando, Florida - USD Full Time Posted: Saturday, 9 November 2019
Applicants must be eligible to work in the specified location
Our Exciting Work Environment

Delaware North operates the Kennedy Space Center Visitor Complex. Bringing to life the epic story of the U.S. space program, offering a full day or more of fun, inspiration and educational activities, including the new Astronaut Training Experience, Heroes & Legends, featuring the U.S. Astronaut Hall of Fame, Kennedy Space Center Tour featuring the Apollo/Saturn V Center with an actual Saturn V moon rocket, Space Shuttle Atlantis, Shuttle Launch Experience, IMAX films, Astronaut Encounter, Rocket Garden, and more.

The Opportunity

Responsible for providing administrative support for the entire sales team in terms of generating, tracking and submitting all sales agreements, processing credit applications, refunds, and complimentary client ticket requests, also handling any customer service issues that might arise with a reservation and assist in data entry and updating data in on-line sales data base.

Generate necessary internal documents for special client requests and events, and assist in creating and maintaining SOP s, assist with the submission and flow of documentation requiring multiple departmental approvals and assist in the development and implementation of sales programs and strategies designed to increase incremental ticket and group sales at KSCVC.

Interface with B2B clients directly when Sales Managers are unavailable to participate in key FAM tours and site inspections.

Ensure proper visibility of KSCVC in B2B clients printed and electronic materials.

Monitor B2B sales and marketing initiatives with competitive attractions.

Generate follow-up correspondence designed to incorporate KSC Visitor Complex into prospective itineraries, packages and programs.

Assist Sales Managers in the development of sales kit materials and marketing collateral and including the distribution of materials.

Assist in marketing events and other tasks as requested by management, to include providing assistance to Public Relations and Marketing.

Additionally, responsible for all International Student Group Camp Bookings Interface with designated international student operators and education department regarding all aspects of Camp KSC International scheduling, reservations, and communication with internal departments. On occasion, meet and greet groups, assist with creating and distributing promotional material and booking policies for educational programs.


Associate's Degree with an area of study to include Marketing, Sales, or related field.

One to two years of experience preferred in sales related field, 3 to 4 years of administrative office experience.

Excellent written and oral communications skills.

Knowledgeable in Microsoft Office, especially Word, Excel, and Power Point

Must be flexible in rapidly changing environment and able to handle multiple projects. Personable and social.

Must be detail oriented and able to follow both written and oral instructions.

Experience with Sales Force a plus.

Who We Are

At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

All applicants will be subject to a pre-employment background check and may be subject to a pre-employment drug test depending upon the position and/or client requirements.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Associated topics: cruise, hotel, resort, room reservation, ticket, tour, tourism, travel agent, vacation

Orlando, Florida, United States of America
Delaware North
Delaware North
11/9/2019 10:42:25 AM

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