Skip to content

This website uses cookies to provide features and services. By using the site you agree to the use of cookies.Cookie policy.  Close

Phoenix AZ Full Time Posted: Thursday, 13 June 2019
Applicants must be eligible to work in the specified location

Location: Regents Centre South (PHX-52S1)
Additional Locations: None
Requisition ID: 28762


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You've come to the right place.

You don't have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

What does it take to join us? We're glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

Fortunately, we're building on almost a century of innovation and firsts in our industry - and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Information Technology Team, within the Information Technology Division. The Internet Security Infrastructure Engineering team is a highly skilled team of engineers that are experts at managing and integrating various third party Security and Networking platforms into the environment. This team, in collaboration with other teams and business stakeholders, is at the forefront of providing the security tools which enhance our security operations center, corporate security, applications and ensure world class set of managed offerings for our customers. Our managed platforms include, but are not limited to, technologies from vendors such as Proxy, SIEM, and CASB. As the subject matter expert, this position plays a critical role and will be accountable for the success of their platforms. This individual is responsible for the design, implementation and maintaining the automation tasks for our product. This will need to be achieved through ongoing planning, coordination and alignment, both internally within the team, and also with partner teams such as DevOps, Project Management, Software Engineering, Customer Implementation Services and Support Engineering.

Specifically, you ll do the following:

  • Collaborates with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements
  • Monitors performance and capability of systems and provides recommendations based on the current threat landscape
  • Maintains centrally managed consoles and critical infrastructure that enables our teams to manage third party security technologies
  • Develops and maintains automating day to day tasks with enterprise infrastructure like on premise Proxy infrastructure

About The Job (Continued)

  • Collaborates with Product Management in order to align with established roadmaps
  • Collaborates with internal teams, such as Customer Implementation Services, Support Engineering, Software Engineering, IT Operations, Finance and Procurement, to ensure efficient service delivery
  • Fosters and cultivates vendor relationships and grasps vendor roadmaps and release schedules
  • Works in and actively supports an Agile environment
  • Researches, evaluates, and implements new technologies and product lines, in order to enhance current processes, security and performance
  • Provides innovative solutions to continue the enhancement and proficiency of our systems
  • Participates in an on-call rotation for any escalations outside business hours and top tier escalation support for Operations based teams


Required Qualifications

  • Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 3 years of technology experience, with a focus on information security technology development and administration
  • Strong technical background in Proxy (Web Gateway), CASB and other Internet protection suites
  • Extensive experience of TCP/IP protocol suite, including subnetting and network address translation
  • Extensive experience with automation scripting, preferably for network infrastructure systems
  • Strong technical background in authentication, syslog, network troubleshooting, application log troubleshooting and security architecture
  • Experience with routing protocols and routing concepts
  • Experience administering UNIX/Linux based security appliances and/or Servers
  • Solid comprehension of packet analysis and demonstrated ability troubleshooting incidents using security tools such as Wireshark, tcpdump and SIEM (log analysis)
  • CISSP, CISM, CISA, GIAC or other security certifications are desired
  • Working understanding of Active Directory structure (eg GPOs)
  • Working understanding of Agile Framework
  • Experience with Scripting (Powershell, Python, Javascript, etc.)
  • Familiarity with certificate verification techniques, along with an understanding of the certificate validation process and experience troubleshooting certificate issues with tools such as Portecle

Qualifications (Continued)

Preferred Qualifications

  • Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 5+ years of technology experience, with a focus on information security technology development and administration
  • Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
  • Ability to influence through outstanding interpersonal skills, collaboration and negotiation skills
  • Ability to work well within a team environment, as well as independently

Additional Locations: None
Requisition ID: 28762

Phoenix AZ, United States of America
American Airlines
American Airlines
6/13/2019 8:32:01 AM

We strongly recommend that you should never provide your bank account details to an advertiser during the job application process. Should you receive a request of this nature please contact support giving the advertiser's name and job reference.