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Phoenix, AZ Full Time Posted by: Humana Posted: Thursday, 14 January 2021
*Description* The Mail Operations Pharmacy Technician 2 accurately fills and counts medications. The Mail Operations Pharmacy Technician 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments..*Responsibilities* The Pharmacy Technician 2 on the Dr. Calls Phones team speaks with members and physicians offices to ensure accurate prescription processing. You will work within defined parameters to identify work expectations and quality standards, but will have some latitude over prioritization/timing. You will work minimal direction and follow standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion..*Job Duties:* + Take inbound calls come from physician's offices and from members + Place outbound calls to physician offices to clarify prescriptions + Provide great customer care and exhibit a positive and proactive attitude + Solve problems and create solutions that impact customer health outcomes.*Required Qualifications* + An active Pharmacy Technician or Tech in Training license in AZ + A national pharmacy technician certification (PTCB/ExCPT) + Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting + Experience using multiple computer applications simultaneously + A high school diploma or GED.*Preferred Qualifications* + The ability to communicate effectively in English and Spanish + Experience in mail order pharmacy or retail pharmacy + Experience working with insurance plans and Medicare Learn more about Humana Pharmacy Solutions and what we do. \#pharmacytechnician.*The following policy applies ONLY to associates working in the state of Arizona:* Humana is committed to providing a safe and healthy work environment and to promoting the health and well-being of its associates. Effective July 1, 2011, Humana adopted a tobacco-free hiring policy that will promote a healthier workplace and will not hire users of tobacco and nicotine products. If you have any questions, please consult with your recruiter..*Scheduled Weekly Hours* 40

Phoenix, AZ, United States of America
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1/14/2021 12:59:21 PM

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