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Phoenix, AZ Full Time Posted by: USAA Posted: Thursday, 26 March 2020
Purpose of Job We are seeking a talented Senior Audit Manager - Professional Practices for our San Antonio, TX, Plano, TX, or Phoenix facilities.

Purpose of the Job

This role will support the AS Professional Practices function for overseeing and administering large practice methodology programs; and supporting development of leading audit practices, processes, and operating models. These activities apply to all assurance services performed at USAA. Programs include annual planning cycle, risk assessment, control monitoring programs, audit policies and procedures, and support of other professional practice operational activities. The role requires a combination of strategic and tactical program tasks that satisfy internal priorities and initiatives. Candidate must support multiple concurrent projects and process across large user groups, multiple locations, and business partners. The ideal candidate has prior risk, compliance, and/or audit practices experiences with extensive project management skills

Job Requirements


  • Provides recommendations to leadership and guidance to staff members.
  • Promotes the development of effective team relationships and functions in various capacities to ensure the success of team efforts.
  • Approves the engagement risk assessment and scope of the audit.
  • Provides input into the creation of the internal audit universe and updates universe risk assessment information with current and applicable research and industry feedback.
  • Participates in development of the Audit annual plan ensuring risks are appropriately identified and rated; and assists with implementation of the annual plan.
  • Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations.
  • Ensures assigned engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards.
  • May directly manage, select, and develop staff responsible for conducting audit plans for a line of business or staff agency, to include reviewing work papers and delivering audit team end of engagement evaluations.
  • Manages engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or highly complex business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas.
  • Accountable for quality with final signoff of work papers; proposes and/or approves updates to the universe risk assessment of the entity based on audit results.
  • Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables.
  • Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action.
  • Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities.
  • Builds and enhances client relationships across the organization helping to drive strategic objectives with the business.
  • Communicates with business/clients to include delivering both risk-based and difficult messages.
  • May be asked to communicate with regulators and executive leaders.
  • Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full taxonomy.


  • Bachelor's degree in Business or other relevant field or four additional years of related experience beyond minimum required may be substituted in lieu of a degree.
  • Eight or more years of audit or related business experience OR relevant Master's Degree with 6 or more years of relevant experience
  • Subject matter expert knowledge in Audit theory with demonstrated experience in one or more of the following areas: regulatory, Anti-Money Laundering, Global Service Delivery, compliance, risk, models, IT.


  • Supervise and manage delivery of department operating model processes and practices;
  • Coordinate program updates, execution, documentation, and reporting to internal and external stakeholders, regulators, or other business partners.
  • Oversee monthly change management programs and practices for audit procedures, templates, tools, and processes.
  • Provide point of contact for assessment and delivery of regulatory requests for audit operating model materials and artifacts.
  • Identify areas of practices risk and exposure to industry, regulatory, and macro-business trends for operating practices.
  • Oversee day-to-day supervision of resources for timely and appropriate project and task execution.
  • Preferences: Professional Certification such as CPA, CISA, CIA, CRMA, PMP preferred.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is available for this position.

For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have manager's approval prior to posting.

Last day for internal candidates to apply to the opening is 01/26/2020 by 11:59 pm CST time

Phoenix, AZ, United States of America
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3/26/2020 2:25:42 PM

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