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Redmond WA Full Time Posted: Tuesday, 3 December 2019
Applicants must be eligible to work in the specified location

Puget Sound Energy is looking to grow our community with like-minded, top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our Pathway to an exciting and innovative future is now.

PSE's IT Infrastructure team is looking for qualified candidates to fill an open Mgr Information Technology (M2) - Network position!

Job Description
  • Works under general direction of senior management to plan, organize and direct work related to assigned IT segment or area. ( selection of segment/technology required)
  • Manages team of IT employees, many of whom will have significant latitude and independence. May also manage lower-level managers and contractors.
  • Accountable for managing teams with responsibility for performance evaluation, salary review and hire/fire decisions.
  • Provides leadership to the IT staff including career development, performance coaching, administration, technical guidance, recruitment and budgetary management
  • Responsible for the end-to-end design, development and maintenance of systems and services enterprise wide or in a designated business unit.
  • Implements organization strategies and operational objectives through the effective direction and management of resources.
  • Facilitates creation of team environment through communication, setting objectives and coordinating individual and team assignments.
  • Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Job Responsibilities
  • Employee Safety, Development & Team Building - Provides employees with coaching, feedback, and developmental opportunities and builds effective teams:
    • Demonstrates a passion for safety. Promotes and supports a culture of total safety including eliminating at-risk behaviors by conducting safety audits and inspections, eliminating hazards and near misses, and attending safety meetings. No preference which category it goes in, but probably only need to say it once.
    • Sets clear expectations and holds employees accountable for performance as well as goals/targets where applicable.
    • Oversees training and development of employees directly and indirectly managed and makes effective staffing decisions. Ensures required training is successfully completed.
    • Challenges and inspires employees to achieve business results. Accountable to ensure employees adhere to legal and operational compliance requirements, as well as safety standards.
    • Conducts and ensures the completion of performance review.
    • Provides coaching, direction and leadership support to team members in order to achieve employee, business, customer and safety results.
  • Evaluates and verifies employee performance through the review of work on basis of meeting established objectives and work methods. Holds employees accountable for meeting assigned objectives in accordance with expected timelines and budgets.
  • Participates in development of 0-24 month strategic plans for assigned IT segment or area.
  • Maintains a thorough knowledge of the IT discipline. Cultivates, disseminates and enforces policies, procedures and standards for the team.
  • Works closely with customers and colleagues to identify and maximize opportunities to use technology to improve business processes and support critical business strategies, and promote the strategic use of standard and new technologies.
  • Continually reviews current IT responsibilities against corporate needs to identify areas where technology can resolve current business problems by the evaluation, integration, implementation and support of such technology and by providing and maintaining a documented set of technology standards (hardware and software) for corporate use within a discrete area of responsibility and one or more technology domains.
  • Assesses customer requirements, evaluates possible solutions and presents recommendations to upper management and/or business customers.
  • Advises on selection of technology purchases for new or standard approved technologies within a technical domain.
  • Leverages technical domain knowledge and applies critical thinking to address problems of systems integration and compatibility for discrete areas.
  • Develops and maintains key vendor relationships associated with assigned IT segment or area to ensure service level agreement and deliverables are met.

Minimum Qualifications
  • Bachelor's degree in Computer Science, Engineering or related discipline, or equivalent combination of education and/or work experience.
  • Proven knowledge of information technologies and methodologies related to assigned IT segment or area.
  • 7 years experience managing or leading teams (some could include consulting) in strategic planning, development, implementation, and maintenance of IT system, application, infrastructure service or other technology areas. With experience in management demonstrating:
  • Strategic thinking and leadership with strong abilities in relationship management.
  • High competency in project management discipline and execution of small to large projects.
  • Experience in leading multidisciplinary, high-performance work teams/groups.
  • Successful development and implementation of new technologies.
  • Proficiency in driving process improvement.
  • Demonstrated competency in developing efficient and effective solutions to diverse and complex problems.
  • 2 years experience participating in strategic planning, development, implementation, and maintenance/support of assigned IT segment or area.
  • Demonstrated management and decision making skills concerning information systems policies, processes and procedures with proven track record of completing tasks and/or projects within budget and on schedule.
  • Strong knowledge and understanding of business processes.
  • Excellent communication and presentation skills, especially with non-technical managers. Solid oral and written communications skills. An ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding.
  • Strong knowledge in project management discipline to effectively arrange resources and manage multiple small to large projects in a cross-functional environment.
  • Strong analytical, problem-solving and conceptual skills for single of multiple technical areas.
  • Strong negotiating and critical thinking skills.
  • Customer-oriented, a positive, team-oriented attitude, flexibility, an understanding of the business issues driving the need for information technology, and solid work ethic are expected.

Desired Qualifications
  • ITIL certified.
  • Leadership skills that can energize a multidisciplinary work team to respond to business needs.
  • Strong technical knowledge, with hands-on experience managing systems in new computing architectures and environments; knowledge of relevant technologies and tools applicable to assigned area(s).
  • Strong verbal and written communications skills, with an ability to express complex technical concepts in business terms.
  • Strong analytical, problem-solving and conceptual skills.
  • Strong project management skills, with experience in organizing, planning and executing mid- to large-scale projects from envisioning to implementation, involving internal personnel, contractors and vendors.
  • Strong teamwork and interpersonal skills; ability to communicate and persuade at all management levels and thrive in a cross-functional environment.
  • Knowledge and experience in developing strategic information systems plans.
  • Excellent human resource management skills.

Additional Information

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award winning energy efficiency programs and our leadership in renewable energy.

At PSE we value and respect our employees and provide them opportunities to excel. We offer an expansive pay package that includes competitive compensation, annual goals-based incentive bonuses, comprehensive benefits, 401(K), a company paid retirement pension plan, and an employee assistance and wellness program.

Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department (see below).

Redmond WA, United States of America
Puget Sound Energy
Puget Sound Energy
12/3/2019 5:43:15 AM

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