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Redmond, WA Full Time Posted by: GfK Posted: Wednesday, 13 January 2021

The Senior Research Director works alongside Senior Management, playing a key leadership role for the Redmond team and a key role in managing our client relationship. This individual manages a team of researchers responsible, who are responsible for revenue. The SRD provides senior level support and guides the team in up leveling insights and providing strategic guidance to our clients. The Senior Research Director for this role should expect to be involved in a wide range of projects, including complex cross-portfolio analysis and research on research.

Essential Duties and Responsibilities:
Ensure overall client satisfaction and manage client relationships

Build and maintain a role as trusted advisor and strategic partner with clients

Maintain a role as mentor and leader to a group of smart, driven researchers

Serve as a career mentor, coach and direct manager for more junior staff both on projects and for general career development

Maintain a continued drive toward quality

Demonstrate an ability to translate Data to Insights to Recommendations

Lead work to define and implement changes to research process flows as necessary to meet business and end user needs
Own day-to-day client account management, in addition to the day-to-day management of internal team
Must be able to present findings in a compelling story focused on answering key client business objectives

Experience and Skills:

A minimum of 10 years within the Market Research industry
Demonstrated success building trusted relationships with clients and internal teams Strong analytic skills with proven ability to contribute to methodology improvements

Outstanding client management skills; outstanding project management skills; excellent understanding of data analysis tools and techniques
Excellent interpersonal, verbal, and analytical skills

Experience in the technology industry a plus


Undergraduate degree in marketing, social sciences, or other related field, ideally with a quantitative emphasis on statistics or research methods

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to getting to know you!

Redmond, WA, United States of America
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1/13/2021 5:21:51 PM

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