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San Diego, CA Full Time Posted by: Noble House Hotels and Resorts Posted: Tuesday, 2 March 2021

The JOB:

The primary responsibility of the Director of Spa and Recreation is to run a profitable operation while fostering an enjoyable, positive, and high-performing work environment. The Director Spa and Recreation is responsible for overseeing the day-to-day operations of the Spa as well as the salon, recreation, pool, beach, and gift shop.

Drive revenue into the Spa and Recreation operations through creative marketing initiatives, on property strategies and community partnerships.

Operate department operations efficiently using resort systems, policies, and procedures to maximize monthly department profit.

Effectively train and coach staff so that they can consistently provide service that meets the resort's 4-diamond service standards

Understand licensing for the State of California in cosmetology, massage therapy and esthetics

Handle guest complaints with professional courtesy and expediency

Fill in for staff when necessary to work uncovered shifts

Assist in preparation of annual budget; uphold monthly budget -- labor cost, revenue, product and treatment cost, cost of merchandise sold, etc.

Assist in tracking inventory and ordering supplies for Spa, Salon, and Gift Shop.

About SpaTerre:

There is a refuge on Shelter Island that exists solely to promote health and well-being for the mind, body and soul. Where exotic Indonesian, Fijian, and Thai spa experiences and rituals are custom designed to replace the weight of the world with the feeling of utter relaxation and renewal. It is SpaTerre, the signature Spa of Noble House Hotels & Resorts.



The Kona Kai Resort is part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and most memorable experiences, we look for team members who share our core values of Passion, Integrity, and Respect.

Unique Hotels attract Unique People. If you are all about being your best self, doing the right thing, bringing your natural smile and having fun, then we hope to become the family where you belong.


In return, you are rewarded with a competitive compensation package including performance bonus, health benefits, 401K, cell phone allowance, parking and dry cleaning.


To be successful in this position you:

- have previous experience as a Spa Director or Manager directly responsible for a complete operation. After the initial on-boarding, youll hit the ground running.

- are organized and structured in your work. This position will wear many different hats depending on the needs of the day, so organization is a must.

- are creative and innovative with ideas that will drive revenue and improve the guest experience

- have an entrepreneurial spirit. This is YOUR spa, what do you need to do to make it successful?

San Diego, CA, United States of America
Click apply
3/2/2021 5:26:27 PM

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