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St Louis, MO Full Time Posted by: Edward Jones Posted: Tuesday, 23 February 2021

At Edward Jones we are developing the suite of next-generation end user computing solutions to meet the evolving needs of our associates while supporting our growing business. The End User Computing Sr. Systems Administrator will play an integral role in identifying new technologies and strategies for supporting the end point devices in the Firm. Frequent updates to Operating Systems, Browser technologies, and Group Policy settings keep Edward Jones on the edge of the latest features and capabilities of the tools we support. The Sr. Systems Administrator will be part of a team responsible for managing and supporting over 60,000 end user computing devices in locations across North America.

This position will support efforts related to the implementation of OS, browser and software delivery capabilities. Associate will lead troubleshooting efforts to remediate branch issues. This associate will play a crucial role in the delivery of the Digital Workspace Strategy and the implementation of enhanced endpoint logging/monitoring/performance management solutions which will ultimately lead to improved associate productivity and satisfaction. This associate will be critical in unwinding IE browser dependencies and enabling modern browser capabilities.

  • Independently design, assemble, configure, install, maintain and tune complex infrastructure components associated to the specific IS department.
  • Plan and execute initiatives for improving operational efficiencies through automation and/or enhancement of end user experience.
  • Assist with technical development and mentoring of team members.
  • Debug and correct complex internal and external infrastructure problems
  • Conduct peer walkthroughs to assure quality of designs and implementations.
  • Provide all levels of support for assigned systems, including rotating assignment to provide 24×7 on-call coverage and monitoring system logs and messages.
  • Maintain knowledge of industry trends and best practices.
  • Minimum of 5 years or more experience in supporting Windows desktops in an enterprise environment.
  • Experience with administering Windows on virtual desktops (VDI) using either Citrix or VMware is preferred.
  • Experience with supporting virtual private networks in an enterprise environment.
  • Develop, test, and deploy software packages in a Windows desktop environment.
  • Knowledge of Windows development\\scripting languages (.NET, C#, VB Script, Powershell, etc.).
  • Knowledge and experience working with enterprise-class software distribution tools (SCCM preferred).
  • Experience in supporting Browser technologies including Microsoft Edge, Google Chrome, group policy and extension management.
  • Experience in troubleshooting and problem diagnosis using various market tools such as Window Error Reporting, ProcMon, Fiddler, and WireShark.
  • Effective communication (written and verbal) targeted at a wide array of audiences.
  • Individual must be self-motivated with the ability to actively participate in multiple large and complex efforts or projects simultaneously.
  • Bachelor's degree in Computer Science, Engineering or Management Information Systems preferred or related work experience.

St Louis, MO, United States of America
Edward Jones
Click apply
2/23/2021 2:09:53 PM

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