Gartner is looking for a well-rounded Senior Project Manager/ScrumMaster who can provide project and program leadership for UX and technology projects involving Gartner's Research business. The candidate will be responsible for program and project management of key initiatives needed to build and run Gartner's customer facing web sites, mobile applications and vendor integrations. These include Gartner Product Portal sites, Gartner Marketing sites, Community applications, Mobile applications and integration with Back Office applications. The candidate will be responsible for project deliverables, project schedule/budget, Relationship Management and Vendor Management. The ideal candidate will be someone who has worked in an Agile/SCRUM environment, has worked closely with business partners, has played a key role in supporting a customer-facing website, and has demonstrable experience managing relationships/expectations of the business and development teams.
Key Responsibilities include, but are not limited to:
Ensures Agile/Scrum process is implemented effectively and provides coaching at the team level to maximize its benefits
Exhibits desire to continuously learn new tools, techniques, and methodologies
Exhibits ability to run projects using the Agile Scrum methodologies, from small teams to large, with multiple outside dependencies and 3rd party project team members
Effectively communicates with cross functional teams
Has excellent communication skills both written and verbal
Interacts seamlessly with both business and project teams
Facilitate discussions that lead to the resolution of project issues and development impediments
Report project progress to management and executive level stakeholders
Communicates the release plan with key stakeholders and end users
Deep working knowledge and understanding of Agile Software Development Methodology and incremental delivery
Exhibits a desire to continuously improve, and shows a track record of improvement
Should be able to balance operational and development needs of Gartner Research primary web site and properties.
Should be able to interact well with both internal associates and external clients in resolving operational issues.
Develop processes to manage operational issues in a timely and efficient manner.
Identify systemic operational issues and resolve them as well as identifying root causes and process improvements to present similar issues
Qualifications:
4 year degree (Computer Science, Information Systems or relational functional field) and/or equivalent combination of education or work experience
2 to 4 years of experience working in an Agile Scrum environment
Strong experience with the full software development lifecycle and software development methodologies (Agile)
Excellent organizational and troubleshooting skills with attention to detail
Strong knowledge of programming documentation processes/procedures
Strong ability to understand client expectations and to resolve issues that may affect delivery
Strong interpersonal skills with the ability to work effectively in a matrix'd organization
Self-starter, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products
Preferred experience with Continuous Integration practices/tools and Open Source Frameworks
