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Westlake Ohio Full Time Posted: Monday, 16 April 2018

Premier Physicians Centers is Northeast Ohio's leading independent, multi-specialty medical practice.

Our growing group practice encompasses internal and family medicine, medical and surgical specialties, and has comprehensive on-site diagnostic centers conveniently located in the communities we serve in the Cleveland metro area.

Essential Functions:

  • Assist with monitoring practice patient's emergency visits, inpatient discharges and skilled nursing facility discharges.
  • Make transition calls to discharged patients daily within the designated time frames and documenting and tracking findings as needed.
  • Contacts patients for follow up care as needed.
  • Assist with the edit, update and renewal of care plans as needed.
  • Assist Transitional Care Management on an as needed basis.
  • Send referrals as needed and monitor for responses.
  • Interact with the care team on challenging cases.
  • Assist with identifying and closing care gaps by accessing payer portals.
  • Provide follow up on patient attribution issues.
  • Reviews electronic documents while navigating multiple systems at a given time and working back and forth on dual monitors
  • Maintain minimum proficiency in all requisite computer applications and software.
  • Maintain consumer confidentiality according to agency policy.
  • Assist as needed with other job duties to ensure smooth functioning of the department.


  • HS Diploma (or equivalent), with some post-secondary education/training in a medical related field of study.
  • Medical Assistant (MA) preferred.
  • A minimum of 2-3 years of practical work experience in a clinical or administrative support role in a medical setting, preferably a physician office. Familiar with medical office workflow and protocols.
  • Ability to comprehend written material related to essential job functions.
  • Ability to comprehend basic medical terminology.
  • Ability to work independently under general instructions, self-directed and motivated.
  • Exhibit an aptitude for learning and remaining current on new technologies and methods, and the ability to show initiative in leading changes.
  • Must be able to work flexible hours as needed.
  • Must demonstrate the ability to work as part of the team.
  • Demonstrate the ability to handle stressful situations appropriately.
  • Must possess strong organizational skills and multitasking abilities with a keen eye for attention to detail.
  • Requires the ability to communicate with patients, office personnel and the community
  • Strong customer service orientation and skills, and proven focus on creating Patient Satisfaction.
  • Proven ability to problem-solve Electronic Medical Record and other Clinical data issues. Ability to coordinate resources to achieve timely solutions.
  • Effectively use Windows based software applications, including Microsoft Word, Excel, PowerPoint, use of spreadsheets and medical record review experience desired.
  • Comfortable and confident in working with many and diverse stakeholders, including physicians, office staff, practice management, vendors, technical support/IT professionals.

Premier Physicians offers challenging and rewarding career growth opportunities, along with a competitive compensation package, which includes health, dental, life, short and long term disability benefits and a 401(k) retirement plan. Interested candidates please email resume and salary requirements to (see below)

Premier Physicians is an Equal Opportunity Employer

Westlake Ohio, United States of America
Misty Skladan
4/16/2018 11:56:21 AM

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