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Job Details

 

IT Support Technician (Permanent)

Location: Bristol Country: UK Rate: £22k - £23k per annum
 

Excellent opportunity for a strong IT Support Technician to develop in a fast paced business services/utilities organisation.

Client Details

My client is a well established business services/utilities organisation based in Bristol, they are looking for an IT Support Technician to join them on a permanent basis.

Description

  • 1st/2nd line support across a Windows Estate
  • Escalating tickets as appropriate to 3rd line
  • Communicating tickets and resolutions effectively; both internally and into the field
  • Sharing knowledge amongst the support desk to improve the overall function
  • Ensuring ITIL service is adhered to

Profile

  • Previous experience in a 1st/2nd line support role
  • Technical knowledge across W7-10, Office 2013-O365, Active Directory, LAN, WAN, Wifi
  • Experience with Mobile Device Management (MDM) is highly desirable
  • Good, confident communication skills
  • Ability to liaise with both IT and non-IT members of staff.
  • Good problem solving skills

Job Offer

  • £22,000-23,000 + additional benefits


Posted Date: 17 May 2019 Reference: JS-13991902/001 Employment Agency: Michael Page Technology Contact: Rory Kirkman