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Job Details


Infrastructure Engineer - 48k - London (Permanent)

Location: London Country: UK Rate: £46k - £48k per annum + Bonus & Benefits

Infrastructure Engineer

Housing Company

London based

£48 base salary

Reporting to the IT Infrastructure Manager, you will be responsible for designing, building, configuring, maintaining and developing the company's IT Infrastructure; including but not limited to: Servers (including virtual Servers), Routers, Switches, data communication lines, operating systems, databases, storage systems, telephony and other types of systems utilised by the company.

The role is primarily project based assisting as a project resource, implementing the various IT Infrastructure related projects which are assigned via the project management team. A large part of the role is to provide infrastructure support to all the company's staff as required and ensure that the IT Infrastructure is secure, reliable and available to meet operational needs and to minimise disruption to staff during core working hours. Core systems and data are protected by current disaster recovery procedures and are routinely tested to ensure data is recoverable in the event of a disaster.

Shifts will be between 08:00 and 18:00 Monday through Sunday (usual working week Monday to Friday).

Main Responsibilities:

1. Design, build, configure, maintain and develop IT Infrastructure as directed by the IT Infrastructure Manager, IT Operations Director and Chief Information Officer
2. Pro-actively manage the network monitoring solutions and other manual based controls to ensure the network is operating as intended
3. Administer patch management, anti-virus and web filtering
4. Administer and maintain the VOIP telephony system
5. Assist with troubleshooting, systems backups and archiving carried out by the IT Service Desk
6. Perform complex troubleshooting, backup, archiving, and disaster recovery
7. Assist in the design, implementation and maintenance of systems, hardware and software
8. Act as an escalation point for 3rd line Support Analysts
9. Inform the IT management team of significant issues as appropriate
10. Understand the nature of the company and its strategic vision and aspirations, and ensure that your work is always oriented towards supporting these
11. Provide first class communication in all forms, with proactive notification and feedback to users, customers and management
12. Use your initiative to create innovative solutions to new or existing requirements.

Technical Skill Set

At least 3 years' experience in the following:

  • VMware: vSphere 6.5 and earlier
  • Cisco: Nexus Switches, Fabric Switches
  • Microsoft: Server 2008 - 2016 (AD, DNS, DHCP, GPO ), Exchange 2010/2016, SCCM
  • Antivirus solutions
  • Backup solutions
  • Web and Email Filtering Solutions
  • PowerShell
  • Citrix: XenApp 7.18 and previous versions, NetScaler
  • SAN: HP 3PAR, NetApp E Series
  • Azure and Office 365
  • VMware SRM
  • Thin Client Deployment and Management
  • Modern Cable Management Solutions and Principles

Posted Date: 17 Jul 2019 Reference: JS-IE48 Employment Agency: Cititec Associates Limited Contact: Jovi Francis