Skip to content

This website works best using cookies which are currently disabled.Cookie policy  Allow cookies

Job Application


Please answer the following questions in order to process your application.

Email Address *
Select your working status in the UK *
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
Attach a CV * 
Optional covering letter 
Clear covering letter
 * denotes required field
Additional Information:
First Name
Last Name
Home Telephone
Salary Expectation GBP
Approximately how far are you willing to travel to work (in miles) ?

Key Privacy Information

When you apply for a job, JobServe will collect the information you provide in the application and disclose it to the advertiser of the job.

If the advertiser wishes to contact you they have agreed to use your information following data protection law.

JobServe will keep a copy of the application for 90 days.

More information about our Privacy Policy.


Job Details


ServiceNow Administrator (Permanent)

Location: London Country: UK

This new and exciting opportunity to play a key role in the End-to-End development of the ServiceNow capability.

The role

  • Maintaining the integration of key interfaces with ServiceNow via agreed transfer methods eg automated/scheduled tasks, manual data imports etc.
  • Regularly reviewing and updating documentation eg support documentation, interface/workflow details, training/user guides, etc
  • Day to day delivery of administration, maintenance, release and support activities for ServiceNow with a team of associates.
  • Overseeing the roadmap for ServiceNow.
  • Planning, testing and implementing upgrades to ServiceNow versions in conjunction with vendor release and patching cycles.
  • Identify and implement developments and enhancements of ServiceNow in line with organisation, vendor and ITIL standards and best practices. Essential
  • Experienced at ServiceNow configuration, Scripting (JavaScript), workflows and customisations. Especially within Security Operations and Governance Risk & Compliance module implementation.
  • Excellent communication skills with the ability to explain complex issues succinctly and with clarity, both in writing and orally.
  • Ability to develop and maintain excellent relationships with external and internal customers.
  • Can show capability to manage a variety of competing tasks and issues, prioritising appropriately and escalating where necessary.
  • Experience of working to a SIAM Operating Model in a multi or out-sourced IT Supply Chain Model.
  • Encourages a culture of sharing information as required and ensures they share and receive information effectively.


  • Advanced ServiceNow Certification
  • Experience of a SIAM Operating Model in a multi or out-sourced IT Supply Chain model.
  • ITIL V3/V4 Service Lifecycle Intermediate or higher.
  • Experience of structured Project Management methodology and associated qualifications ie PRINCE2, AGILE etc.
  • Implementation experience with the following ServiceNow modules


  • An opportunity to gain an in-depth insight into regulated industries and relevant regulations.
  • An opportunity to tackle a challenging, interesting and varied portfolio of work, working with colleagues from across other divisions
  • An opportunity to be innovative and contribute to an evolving area.
  • Working with senior management to assist them in decision making.
  • Broadening of skills and knowledge of one or more sectors of the financial services industry.
  • An excellent strategic understanding of what the is about, its strengths and weaknesses.
  • Interesting and fast-moving work in a friendly, goal-orientated environment with a supportive mana

Posted Date: 09 Apr 2020 Reference: JS Employment Agency: Brookwood Contact: Justine Marjoram