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Job Details


Resource Demand & Supply Manager (IT Staffing) (Permanent)

Location: Manchester Country: UK Rate: £48,000 - £60,000

Resource Planning & Demand Manager (IT Staffing)


Band B

Salary: £48,000 - £60,000 + car allowance

Full time, 35 hours per week (flexible)

Closing date: 26-07-19

We are the bank for people with purpose. The only bank born from the co-operative movement 145 years ago. We believe in the power of 'we' and putting values and ethics first. We are looking for talented individuals who want to make their next career move in a bank that celebrates co-operative spirit. And did we mention we are award winning? Year on year award winners for our products, our customer service and our commitment to communities. What's not to love!

Your role as Resource Planning & Demand Manager will be to lead and develop the plans for future project demand placed on the Co-operative Bank's IT department, leading the delivery of IT's single view of demand through the demand plan and governing the engagement of IT resources.

Key responsibilities:

  • Leading the production of an aggregate resource demand view incorporating all projects and BAU demand for IT and Change resource which is communicated to relevant stakeholders.
  • Leading the delivery of IT's single view of demand through the demand plan, in line with project portfolio prioritisation.
  • Leading the establishment of a full understanding of both current and future business needs and customer requirements managing the demand pipeline and governing the engagement of IT resources on projects.
  • Ensuring sourcing and supply decision making processes are managed effectively.
  • Governing resource demand plan management with external suppliers to ensure that contractual commitments are managed effectively

Knowledge, Skills and Experience required:

  • Experience of demand planning and resource management activities
  • An understanding of IT & Change Delivery practices
  • Knowledge of business and strategic issues and how these translate into IT issues
  • Good people and team management skills, ability to build, lead and develop high performing teams
  • Understanding of Capacity Planning and Attrition Planning.
  • Commercial acumen and business focus
  • Strong negotiation & influencing skills
  • Excellent planning and organisational skills
  • Strong problem solving capabilities
  • Strong Excel skills
  • Cost re-charge knowledge would be beneficial but not essential

What You Can Expect From Us:

  • 27 days holiday at start, rising to 30 days
  • Agile working and the opportunity to work from home
  • Competitive pension/income protection/life assurance
  • 2 paid days for volunteering per year
  • Positive working environment in contemporary offices located in central Manchester
  • Strong career path within Financial Services
  • Family friendly policies and supportive working environment
  • Recognition scheme and a culture in which we celebrate success
  • Active network groups, ran by colleagues for colleagues.

Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected.

If you require more information or this document in a different format, please contact (see below)

As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.

Posted Date: 12 Jul 2019 Reference: JS-19067555 Employment Agency: Pontoon Contact: Tom Walton