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We're looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to our customers via both inbound and outbound telephone calls. This role reports to the Customer Service Team Leader. What you'll be doing: Provide fantastic service to anyone you speak to Ensure adherence to internal and contractual quality standards Ensure... more ->