Contact Centre Manager, Cannock and Wolverhampton based, £40,000 - £44,000 per annum, full time and permanent Contact Centre Manager£40,000 - £44,000 per annumFull, time & permanentHybrid working available Your new role Manage a team of 22 Contact Centre Advisors Co-ordinate the diversity of team Maintain and evolve key performance indicators Support and motivate the team to achieve strategic objectives Contribute to the evolution of the call quality process Ensure company processes and procedures are always followed Identify areas for team development and service improvement Recruitment of...  more ->

Contact Centre Manager, Agency, £20.85 per hour, Southend Your new role Southend Council are looking to appoint an agency, Full time Contact Centre Manager to manage the centre and staff in line with the council's policies and procedures.Within this position, the post holder will be responsible for the organisation and co-ordination of contact between looked after children and their parents/carers/siblings and other relevant adults/children as directed by the identified social work teams at dedicated venues that are appropriate.You will receive and respond to referrals for supervised contact...  more ->

Customer Service-Hybrid- £11.89 an hour-Ops Centre Rep About the role As an Ops Centre Representative, you will be working as part of a high-performance, agile, flexible team to deliver a high-quality service supporting the key functions within Field Engineering & Operations. Supporting the business area with financial tracking, financial governance and operational support. You will also be working closely with the support teams to provide cost-effective and efficient processes. Focused on customer delivery and a result-driven record of delivering to KPI's, SLA's and customer satisfaction....  more ->

Customer Service Agent, Belfast, £11.44 per hour Your new company A public sector organisation is recruiting for Contact Centre Agents to provide accurate and efficient information whilst ensuring you deliver high quality customer service. Your new role Answer all telephone enquiries from the general public in a timely manner. Provide accurate information for all company services. Acknowledge and record customer complaints. Assist in the renewal of customer applications Assist in the administration of applications. Respond to general enquires for the company and transfer calls to the relevant...  more ->

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. This role is fast paced and exciting where each day is different! No boring repetition of going through the motions. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being...  more ->

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. This role is fast paced and exciting where each day is different! No boring repetition of going through the motions. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being...  more ->

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you looking for a rewarding career? Do you have a talent for building relationships with people? If so, you've found the right place. This role is fast paced and exciting where each day is different! No boring repetition of going through the motions. There's a reason that Teleperformance is recognised again and again by industry analysts and experts alike. We are driven by a passion to accomplish the amazing, and a deep desire to deliver real results for our clients as well as being...  more ->

Data Centre Operations Director 6-Month Contract - Remote (EMEA Wide) About the Client: Our client, a leading provider of data centre solutions, is seeking a highly experienced Data Centre Operations Director for an initial 6-month contract. Title: Data Centre Operations Director Duration: 6 months. Location: Remote - EMEA-wide, with some travel required. Commencement Date - ASAP Daily Rate: budget is open. Determination: Outside IR35 Role Overview: As the Data Centre Operations Director, you will play a pivotal role in managing overall operations and leading data centre migration and...  more ->

Data Centre Project Coordinator - 6 months - Hybrid (EMEA Wide) Our client, a leading provider of data centre solutions, is seeking a highly skilled Project Coordinator for an initial 6-month contract. Title: Data Centre Project Coordinator Duration: 6 months. Location: EMEA-wide with aspects of travel required bi-weekly Commencement Date - ASAP Daily Rate: Budget is open. Determination: Outside IR35. Role Overview : As a Data Centre Project Coordinator, you will be responsible for overseeing the planning, execution, monitoring, and completion of data centre migration projects. Your goal is...  more ->

Incoming Call Handler - 5 out of 7 days shift rota - Neath - Temporary to Permanent Your new company Your new company is a growing business located in the heart of Neath. The organisation is currently looking to expand their incoming calls team and are searching for individuals who are proactive and capable of multitasking whilst offering great customer service. This organisation is looking for individuals to join the team on a temporary to permanent basis. Your new role Your new role as an incoming call handler will see you acting as the first point of contact for prospective clients. Your...  more ->

Data Centre Logistics Coordinator 18 Months Contract Outside IR35 £300 to £400 Hybrid Working - North London/hertfordshire A well established multinational technology company is urgently looking for a Data Centre Coordinator with a strong background in Logistics to join their team on a 18 months contract. You will play a key role in delivery of a large data centre and contribute to a large scale project. As a Data Centre coordinator you will be responsible for ensuring contractual agreements and requirements are met, collaborating with carriers to organise transport. As well as designing,...  more ->

Customer Service Call Handler - Temporary - Swansea Your new company Your new company is a well-established organisation located in the heart of Swansea. Your new role Your new role is to provide the highest level of customer service to callers of the organisation. You will be responsible for dealing with inbound calls and emails from customers who are reposting issues. The role will require efficient data entry as you will be expected to log information about the customers and their issues onto the organisation's CRM system. This role will require you to handle a high volume of calls...  more ->

Job Tittle: Data Centre Engineer Role Type: Permanent, Full-time Salary: £45K - £56K basic per annum DOE Location: West London - onsite Shift Pattern: Continental Are you skilled in Electrical systems? Are you a problem-solver with a knack for keeping operations running smoothly? Our renowned client is looking for a highly skilled Data Centre Engineer to play a crucial role in maintaining their facility's functionality. Responsibilities:.Conduct routine inspections and maintenance of mechanical and electrical systems..Respond promptly to equipment breakdowns and troubleshoot issues..Perform...  more ->

East of England Ambulance Service - Call Handler Your new company East of England Ambulance Service - Call Handler The East of England Ambulance Service provides 24 hours, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport for 6.9 million people in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire. It is important that you learn a little more about them as part of your application, so please be sure to visit their website as soon as you can We are very proud to be asked to recruit call handlers to dispatch...  more ->

Description About the Role Working within our Contact Centre, the purpose of our Team Leader is to help guests who are either thinking of coming to Butlin's to have a great experience or need to review their current Butlins booking. From the very first contact as the leader, your role will be to support your team by ensuring they are coached and developed in a way that helps them to perform at their very best. You'll need to take responsibility for setting KPI's and monitoring the success of each of your team, sharing the progress and setting new goals in regular one to one's and team...  more ->

CUSTOMER SERVICE SPECIALIST - OFFICE BASED/OPTION TO WORK FROM HOME AFTER 3 MONTHS Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. TP is also ranked 25th in the Fortune World Best WorkplacesTM. We have a fantastic opportunity for inbound customer service specialist for our Lloyds Banking Division campaign Here is all you need to know Start Date: 3rd June 2024 & 24th June 2024 start dates Salary: £11.44 p/h Job Type: Full Time - Permanent Working Hours: 40 hours per week (including...  more ->

Requisition ID 51300 Position Type FT Permanent Recruiter Posting Type LI Kerry offers the industry's largest portfolio of Taste & Nutrition Systems and Functional Ingredients & Actives, serving the Global Food, Beverage and Pharmaceutical industries. We work with the world's top Retailers and Manufacturing companies to produce some of the best private-label products and tailored Food & Beverage solutions on the market. We also work with the leading Food Service chains helping to deliver appetising, relevant and innovative custom solutions, using our expertise in new product development,...  more ->

Business Analyst - Contact Centre - Birmingham On site in Birmingham 2 days a week £500 pay through umbrella 3 months initially Customer Services & contact centre implementation.I am recruiting for a Contact Centre Business Analyst who has experience of working of Contact Centre implementations and are available for an immediate start. A 3rd party have come in and done a customer service review and they are now looking to operating model and org changes to be implemented Any experience in Contact centre customer implementation People implementation Business case, To be, planning more ->

Join Our Team as an Area Support Centre Manager! You'll manage, develop and mentor the Funeral Service Operatives team so client expectations are exceeded by delivering the best end of life client experience throughout all support centres and back of house operations. You will cover areas including Isle of Wight, Hinton, Poole & Wimborne, Frome, Gillingham, Shaftesbury & Warminster. Flexibility to cover across the wider area may be required for time to time. As this is field based you are required to hold a full driving licence valid in the UK. A company car is provided as part of this role....  more ->

Maintenance office based in Dundee £17p/h 6-12 months Facilities/Maintenance Officer required to support a local council based in Dundee (Dual site)- 12 months + £17p/h Your new company You shall work as part of local council within a small-medium sized community Centre and Main Council Office based in Dundee The organisation is responsible for the care and support of community needs throughout the region. Catering everything from sporting events to local fairs and election halls. You shall be the face of the company offering facilities and maintenance support for the building. Your new role...  more ->