Data Administrator, Permanent, £30,000 - £38,000 per annum, Hybrid working, experience needed Your new company Hays Business Support are recruiting on behalf of a fast-paced, public sector organisation based in Walsall who are looking for an experienced Data handler to join them on a permanent basis. Your new role Ensuring data is accurate Correlate data to ensure quality, integrity, completeness, and accuracy Develop, maintain and monitor data reporting systems To appraise and improve the way data is stored Assist in the running of the database Perform quantitative data analyses What you'll...  more ->

Customer Service, Account Manager, Sales, Full-time, Permanent, £25,000 per annum, Wolverhampton based Your new company Hays Business Support are working with an exciting business based in Wolverhampton. Due to growth within the business they are looking to expand their Sales and Customer Service team. This is a full time, permanent position based in their office located within the Wolverhampton area. Your new role The main aim of the Customer Services Representative is to provide excellent service and to meet and exceed customers' requirements as well as achieving sales growth. The working...  more ->

Contact Centre Manager, Cannock and Wolverhampton based, £40,000 - £44,000 per annum, full time and permanent Contact Centre Manager£40,000 - £44,000 per annumFull, time & permanentHybrid working available Your new role Manage a team of 22 Contact Centre Advisors Co-ordinate the diversity of team Maintain and evolve key performance indicators Support and motivate the team to achieve strategic objectives Contribute to the evolution of the call quality process Ensure company processes and procedures are always followed Identify areas for team development and service improvement Recruitment of...  more ->

Complaince/Sales Support Administrator, Permanent, up to £23,500 p/a, Birmingham and Wolverhampton based Compliance Administrator Full time and permanent Office based - Birmingham 4 days, Wolverhampton 1 days Up to £23,500 per annum Key duties: Recruitment administration Oversee all administrative activities Ensure smooth running of compliance Work in a fast paced environment to clear candidate files Essential skills: Administration - at least 2 years Attention to detail Ability to work very quickly IMPORTANT NOTE This role will be primarily based in Birmingham City Centre. There will be an...  more ->

Full-time Business Support Co-ordinator in Birmingham, offering hybrid working and ASAP start Your new company Due to the partnership between Hays and the Birmingham City Council we are looking for a Business Support Co-ordinator to join the Family & Children's Directorate. This is a Full time temporary position with an immediately available start date. Your new role We are looking to appoint a Business Support Co-ordinator for 6 months with possible extension to support the Children and Families redesign. The Directorate has been going through an exciting period of change and restructure....  more ->

Administrator, Customer Service Your new company You will be working in higher education, based in Birmingham, within a busy faculty. You will work with them on a temporary to permanent basis with the ability to start as soon as possible. Your new role You will act as a first point of contact for the faculty and manage all their engagement through a number of systems including share point, CRM and outlook. You will set up meetings for the faculty and its team leaders whilst managing email communication. You may be asked to minute the meetings, so working in a previous secretarial position...  more ->

Full-time PA role in Birmingham for a 12 month secondment, up to £24 per hour Your new company Birmingham City Council need to provide comprehensive business support for the Director of SEND & Inclusion. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens daily lives. Your new role In your role as PA, you will support the Director of SEND & Inclusion with...  more ->

Front of House Administrator, Birmingham City Centre £12 per hour, weekend working required Your new company Hays are the exclusive recruiting partner for Birmingham City Council, their Registry Office is currently looking for a Front of House Administrator to join their team on a temporary Full time basis. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Your new role As a Front of House Administrator for the Registry Office, you will be primarily working in the Ceremony...  more ->

Customer Service-Hybrid- £11.89 an hour-Ops Centre Rep About the role As an Ops Centre Representative, you will be working as part of a high-performance, agile, flexible team to deliver a high-quality service supporting the key functions within Field Engineering & Operations. Supporting the business area with financial tracking, financial governance and operational support. You will also be working closely with the support teams to provide cost-effective and efficient processes. Focused on customer delivery and a result-driven record of delivering to KPI's, SLA's and customer satisfaction....  more ->

Customer Service Co-ordinator Your new company You will be joining a leading provider of infrastructure services, construction, and property developments. As a Customer Service Coordinator, you will be responsible for the daily management of all enquiries received into the business from a client, with the responsibility for meeting and exceeding contract service level agreements. The company is based just north of Birmingham city centre. Your new role This is an exciting new role as a Customer Service coordinator. This role will require you to deliver effective and efficient day-to-day...  more ->

Customer Service Operative Your new company You will be working for a well-known telecommunications company with an office within Solihull. This company is a household name and is known for their progressive careers as well as new opportunities. Your new role Within your new role, you will be dispatching jobs to field engineers as well as supporting operational tasks. You will be supporting and completing administrative tasks whilst following guidelines. You will be communicating with customers, both external and internal, ensuring that a quality service is maintained. As this is a hybrid...  more ->

Temporary ongoing Receptionist, ASAP start, Solihull based Your new company You will be working for a global retailer based in Solihull at their front desk, acting as first point of contact for all visitors. Your new role You will be working as part of a Front of House team and support with all meeting and greetings, visitor bookings and email communication. You will act as a warm and friendly face of the business, there to offer help, advice and guidance for all visitors attending the office. You will manage all email communication and re-direct queries where necessary. You will also support...  more ->

Compliants Advisor, specialist complaint resolution, ownership Your new company You will work for a social housing company in the Staffordshire region, one that is constantly expanding its service and setting high expectations of the service it offers. Your new role You will act as the first and main point of contact to resolve issues when the service levels expected by the client have fallen below expectations. The role will have a mandate to identify, investigate and resolve issues so that positive outcomes are received. What you'll need to succeed End to End complaint handling and...  more ->

Administrator required in Redditch Experienced administrator required for a temporary assignment within HMP Hewell for 3 months initially. Your new company As the sole agency supplier to the HM Prison Service for the provision of maintenance trades and support operatives. Hays is seeking to recruit an experienced administrator for HMP Hewell. This is an exciting opportunity to work within the prison service and can often lead to permanent opportunities. The post is full time (39 hours per week) on a temporary basis Hours worked: Monday - Thursday 07:30am - 16:30pm, Friday working 07:30am -...  more ->

Executive Assistant Your new company Hays are working with a rapidly growing construction company in Telford who are looking to recruit a Executive Assistant on a permanent basis. Your new role As an Executive Assistant, you will be responsible for supporting senior managers and executives with daily clerical tasks, scheduling appointments, planning meetings, managing phone calls and emails, and maintaining office organisation. You will also provide general support to visitors, develop and maintain filing systems, and create reports and presentations. Their role is crucial in ensuring the...  more ->

Customer Analyst, permanent job based in Droitwich. Your new company You will be working with a dynamic organisation based in Droitwich who manufacture a range of products, for an exciting new role in the Operations team. Your new role This is a varied role that encompasses working with customer data, transport planning and the supply process and a key part of the job will be in delivering continuous improvement processes. Core duties will include: Reporting on budget versus forecasts, reporting across Sales and operational functions in business Maintain supply chain trackers Analysis of data...  more ->

Customer Service Job Coventry Your new role You will be responsible for providing excellent customer service, order taking, checking stock availability, processing orders, scheduling customer orders, liaising with transportation, dealing with customer queries and general administrative duties. It is working 40 hours per week. What you'll need to succeed You will need to have previous administration and customer service experience, have strong communication skills, have previously worked in a fast-paced environment and ideally have used SAP. What you'll get in return You will be working for a...  more ->

Sales Administrator based in Coventry Your new company You will be working for a large and prestigous company based in Coventry who have recently gone through some exciting business changes and as such are currently looking to expand their current team. Your new role Working in theor brand new offices based in Coventry you wil be resonsible for processing orders and arranging deliveries of stock items. Working in a team the role is busy but also very rewarding. What you'll need to succeed You will ideally have previous experience working in a sales administrative role, have excellent...  more ->

Operations Manager, North Staffordshire, South Cheshire, Contact centre, Financial Services Operations Manager As the Operations Manager, you will hold a critical role in the call centre, overseeing complaints. Your responsibilities will span various areas: developing operational policies, analysing performance data, managing the complaints and improving processes. Location North Staffordshire/South Cheshire Responsibilities: Collaborate with stakeholders and clients to enhance organisational processes, focusing on quality, productivity, and efficiency. Ensure compliance with FCA and TCF...  more ->

Administrator, Compliance, Reporting Your new company You will be working within Higher Education in North Staffordshire within the busy Apprenticeships team as a Temporary Apprenticeships Coordinator. Your new role You will provide effective and efficient administrative support for the operational running of Apprenticeship contracts. You will work closely with students and staff members whilst working closely with all academic staff. You will ensure there is a robust contract management policy in place and ensure full compliance of the Apprenticeships. You will manage a shared database and...  more ->